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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ziwi Peak Steam & Dried Grass-Fed Beef with Pumpkin Dog Food delivers exceptional nutrition with ethically-sourced raw beef from New Zealand’s lush pastures. This recipe features 85% raw meat, including beef, organs, and fish oil, combined with nutrient-rich pumpkin and chicory root. Pumpkin provides essential fibre to aid digestion, while chicory root offers prebiotics to support gut health. The food is delicately micro-steamed and air-dried using Z-MicroSteam technology, ensuring optimal nourishment and a delicious taste. With convenient pillow-shaped bites, this formula is perfect as a complete meal or a nutritious base for customized diets. It contains no dried or rendered meats and ideal for dogs of all life stages.
| Target Species | Dogs |
| Product Type | Dog Food |
| Key Ingredients | Beef, Beef Lung, Beef Tripe, Beef Liver, Beef Heart, Beef Plasma, Beef Spleen, Beef Bone (Source of Glucosamine and Chondroitin Sulfate), Lecithin, Beef Fat, Dried Green Peas, Dried Green Lentils, Pumpkin, Beef Cartilage, Dried Pumpkin, Dried Apple Pomace, Natural Flavour, Dried Quinoa, Fish Oil, Rutabaga, Carrot, Beets, Minerals (Dipotassium Phosphate, Magnesium Sulfate, Zinc Amino Acid Complex, Iron Amino Acid Complex, Copper Amino Acid Complex, Selenium Yeast, Manganese Amino Acid Complex), Dried Chicory Root, Dried Kelp, Choline Chloride, Salt, Preservative (Citric Acid, Mixed Tocopherols), Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Calcium Pantothenate, Riboflavin, Pyridoxine Hydrochloride, Vitamin D3 Supplement, Folic Acid), Rosemary Extract. |
| Calorie Content (calculated) | 4400 kcal ME/kg 334 kcal ME/Cup |
| Brand | ZIWI Peak |
Guaranteed analysis:
| Crude Protein (min) | 34% |
| Crude Fat (min) | 28% |
| Crude Fibre (max) | 4% |
| Moisture (max) | 12% |
| Ash (max) | 12% |
| Omega-3 Fatty Acids (min) | 0.5% |
| Chondroitin Sulfate (min) | 2000 mg/kg |
| Glucosamine (min) | 800 mg/kg |
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