Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Vet’s All Natural Complete Mix Sensitive Skin is a specially formulated pet food with fully natural ingredients. The nutritionally rich food made up of raw vegetables matter and grains mimics the gut content of a prey animal. When mixed with a preservative free raw meat, it gives adequate nutrition of a complete diet. The diet sorts out various skin problems found in felines and canines.
Manufactured by Vet’s All Natural, this food contains air dried raw diet that suits the natural system of a pet. To be given with preservative free raw meat, Complete Mix makes it a balanced diet. Made up of rolled oats, flaxseeds, carrots, peas, barley grass, parsley, garlic and more, this food give all nutrients required for healthy skin, coat and overall wellbeing of cats and dogs.
Feeding Guidelines:
Mix the appropriate measure of this food. Mix with suggested volume of water. Soak Complete Mix for 24 hours at room temperature and in warm water for 30 minutes.
Choose an appropriate raw meat or go for the kind suggested by your vet. It is recommended to choose meat with high protein and low fat.
If the pet is a fussy eater, soak Complete Mix with crumbled stock cubes or a dry gravy mix. Once you mix with raw meat, refrigerate it and feed all the portions within next few days. The portions can be frozen for storage. Consult a vet for further details.
Sensitive Skin (Dog)
|
Dog weight (Kg)
|
Complete Mix (Grams)
|
Fresh Water (ml)
|
Fresh Meat (Grams)
|
5
|
30
|
30
|
95
|
6 – 10
|
55
|
55
|
170
|
11 – 15
|
75
|
75
|
230
|
16 – 20
|
100
|
100
|
300
|
21 – 25
|
115
|
115
|
350
|
26 – 30
|
130
|
130
|
395
|
31 – 35
|
150
|
150
|
445
|
36 – 40
|
160
|
160
|
480
|
41 – 45
|
180
|
180
|
540
|
46 – 50
|
200
|
200
|
600
|
Key Benefits
- Completely natural food for cats and dogs
- No side effects
- Provides absolute nutrition
- Improves brain, joint, liver, kidney and skin health
- Supplies high levels of vitamins, antioxidants and minerals
- Stimulates digestion and nutrient absorption
- Reduces flatulence
- Discourages parasites including worms and fleas
- Provides energy and stamina
- Assists immune system to withstand stress
More Information
Nutrient Analysis:
Nutrients
|
Sensitive Skin (dog)
|
Protein
|
15.9%
|
Fat
|
4.2%
|
Carbohydrate
|
13.8%
|
Fibre
|
1.9%
|
Ash
|
2.7%
|
Calcium
|
2700 mg/kg
|
Phosphorus
|
2500 mg/kg
|
Linoleic a
|
8200 mg/kg
|
Linolenic a
|
7600 mg/kg
|
Taurine
|
N/A
|
The data in the above table is given with an assumption that Complete Mix is soaked and mixed with appropriate quantities of Kangaroo meat.
Ingredients:
Rolled oats, cracked barley, carrots, split peas, calcium carbonate, yeast, parsley, barley grass, kelp, lecithin, vitamin C and garlic. Sensitive Skin variety also includes probiotics, milk thistle, omega 3 powder, green tea, zinc, perilla seeds, astragalus, colostrum and quercitin.