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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Black Hawk Original Mature 7+ Chicken & Rice Dry Dog Food is specially formulated to support the health and wellbeing of dogs aged 7 years and older. This wholesome, balanced recipe contains 25% natural protein from quality Australian chicken, vegetables, and grains, promoting strong muscles and bones. With 14% fat from healthy sources, including emu oil, it supports joint health and a shiny coat. The inclusion of rice provides vital energy, while chicory root, a natural prebiotic, supports intestinal health. Blueberries and cranberries offer antioxidant protection, and green-lipped mussels may help maintain healthy joints. Crafted by animal nutritionists and vets, this formula is designed to meet the unique needs of senior dogs, promoting healthy ageing and overall vitality.
Daily Feeding Guide:
| Current Weight | Mature Dogs (7+ Years) | Even Older (12+ years) |
| KG | Grams per Day | |
| Up to 2kg | Up to 45g | Up to 50g |
| 2 – 5kg | 45 – 90g | 50 – 105g |
| 5 – 10kg | 90 – 150g | 105 – 175g |
| 10 – 15kg | 150 – 205g | 175 – 240g |
| 15 – 25kg | 205 – 300g | 240 – 350g |
| 25 – 35kg | 300 – 390g | 350 – 450g |
| over 35kg | add 75g per 10kg of additional body weight | add 85g per 10kg of additional body weight |
| 1 Metric Cup (250ml) = Approximately 135g | ||
| Target Species | Dog |
| Product Type | Dog Food |
| Ingredients | Chicken meal, rice, oats, field peas, poultry fat (preserved with mixed tocopherols), fish meal, natural chicken flavour, faba beans, chickpeas, hydrolysed chicken, fish oil, plant cellulose, essential vitamins, minerals & amino acids (see table), sweet potato, pumpkin, dried chicory root, dried yeast extracts, kelp, probiotics (Bacillus subtilis, Bacillus licheniformis), tomato, D-glucosamine, natural antioxidants, L-carnitine, green-lipped mussel, emu oil, Yucca schidigera extract, cranberries, blueberries, rosemary, carrot, pumpkin seeds, peppermint, dandelion. |
| Added Essential Vitamins | Choline, Vitamin E, Vitamin C*, Niacin, Pantothenic Acid, Riboflavin, Thiamine, Vitamin B6, Vitamin A, Folic Acid, Vitamin B12, Vitamin D. |
| Added Essential Minerals | Potassium, Chloride, Zinc, Iron, Copper, Manganese, Iodine, Selenium. |
| Amino and Fatty Acids | DL-Methionine, L-carnitine. |
Guaranteed Analysis:
| Crude Protein (min) | 25% |
| Fat (min) | 14% |
| Crude Fibre (max) | 5% |
| Moisture (max) | 10% |
| Calcium - Ca (min) | 0.9% |
| Phosphorus - P (min) | 0.7% |
| Metabolisable Energy | 3,525 kcal ME/kg |
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