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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Animals Like Us RawMix50 with Grass-Fed Beef is a nutritious and delicious blend designed to provide your dog with the benefits of raw food. This mix features 50% freeze-dried raw beef organs and beef, combined with 50% high-protein meat bites. The top three ingredients—beef lung, beef tripe, and beef heart—are freeze-dried to preserve their nutritional value. This formula is an easy and safe way to introduce raw into your dog’s diet. Serve it dry or add water to create savoury gravy that dogs love. Free from wheat, corn, soy, glycerins, and added hormones, this blend supports skin, coat, hip, joint, and immune health.
Feeding Guide:
| Dog Size | Dog Weight | Total cups per day (Standard 8oz measuring cup) | |||
| lb | kg | Puppy | Active Adult | Inactive Adult/Senior | |
| Extra Small | 2 | 1 | 0.5 | 0.25 | 0.25 |
| 4 | 2 | 0.75 | 0.5 | 0.5 | |
| 7 | 3 | 1 | 0.75 | 0.75 | |
| 9 | 4 | 1.25 | 1 | 0.75 | |
| Small | 13 | 6 | 1.75 | 1.25 | 1 |
| 18 | 8 | 2.25 | 1.5 | 1.25 | |
| 22 | 10 | 2.75 | 1.75 | 1.5 | |
| Medium | 33 | 15 | 3.75 | 2.25 | 2 |
| 44 | 20 | 4.5 | 3 | 2.5 | |
| 55 | 25 | 5.25 | 3.5 | 3 | |
| Large | 66 | 30 | 6 | 4 | 3.5 |
| 77 | 35 | 6.75 | 4.5 | 4 | |
| 1 cup= standard 8 oz measuring cup | |||||
| Target Species | Dog |
| Product Type | Dog Food |
| Key Ingredients | Beef Lung, Beef Tripe, Beef Heart, Beef Liver, Poultry Meal, Faba Beans, Beef (Source of glucosamine), Beef Spleen, Tapioca Starch, Pea Protein, Peas, Canola Meal, Poultry Fat, Fish Oil, Beef Hydrolysate, Dried Plain Beet Pulp, Monocalcium Phosphate, Salt, New Zealand Green Mussel, Calcium Carbonate, Choline Chloride, Citric Acid (a preservative), Potassium Chloride, Dried Chicory Root, Vinegar, DL-Methionine, Taurine, Yeast Extract, Ground Parsley, dl-alpha-Tocopherol Acetate, L-Ascorbyl-2-Monophosphate, Zinc Amino Acid Complex, Mixed Tocopherols (a preservative), Copper Amino Acid Chelate, Niacinamide, Iron Amino Acid Chelate, Rosemary Extract, Vitamin B12 Supplement, Manganese Amino Acid Complex, D-Calcium Pantothenate, Thiamine Mononitrate (Vitamin B1), Vitamin A Supplement, Riboflavin (Vitamin B2), Pyridoxine Hydrochloride (Vitamin B6), D-Biotin, Calcium Iodate, Menadione Sodium Bisulfite Complex, Folic Acid, Vitamin D3 Supplement, Sodium Selenite. |
| Calorie Content ME (calculated): | 3890 kcal/kg, 272 kcal/cup (Equivalent to an 8 oz measuring cup) |
Nutritional Info:
| Crude Protein (min) | 37% |
| Crude Fat (min) | 13% |
| Crude Fibre (max) | 5% |
| Moisture (max) | 11% |
| Vitamin A (min) | 10000IU/kg |
| Omega-3 Fatty Acids (min)** | 0.5% |
| Omega-6 Fatty Acids (min)** | 1.4% |
| Glucosamine (min)** | 3500mg/kg |
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