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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Vitalitae Superfood Immunity & Defense Biscuits for Dogs are specially formulated to support your dog's immune system and overall health. Made with a blend of vitamins and antioxidants, these oven-baked biscuits help minimize the effects of sickness and aging. Vitamin E acts as a powerful antioxidant, protecting cells from damage caused by free radicals and helping to maintain peak immune function. The addition of garlic, rich in selenium, further enhances immune health. This combination of natural ingredients delivers a nutritious and delicious way to promote a strong immune system, ensuring your dog enjoys a longer, healthier, and happier life. Perfect for dogs of all ages.
How it works?
Vitalitae Superfood Biscuits for Immunity & Defense work by combining Vitamin E and garlic to boost immune health. Vitamin E acts as a powerful antioxidant, protecting cells from damage caused by free radicals, which helps slow the aging process and supports immune function. Garlic, rich in selenium, works alongside Vitamin E to further enhance immune defense, promoting a longer, healthier, and happier life for your dog.
Feeding Guide (Suggested):
| Dog Size | Dog Weight | Biscuits |
| Toy | <5 kg | 1 |
| Small | 5-10 kg | 1-2 |
| Medium | 10-25 kg | 2-3 |
| Large | >25 kg | 3 |
| Target Species | Dog |
| Product Type | Pet Treats |
| Key Ingredients | Whole grain wheat flour, hemp seed oil, hemp seed protein, garlic powder, flaxseed meal, salt, sugar, turmeric, calcium carbonate, vitamin E, vitamins & minerals. |
| Brand | Vitalitae |
Typical Analysis:
| Protein | 11.5% |
| Fat | 6.5% |
| Metabolizable Energy | 3230 Kcal/Kg |
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