Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
The Paw Grocer Freeze-Dried Grass-Fed Beef Hearts Dog Treats
The Paw Grocer Freeze-Dried Grass-Fed Beef Hearts are 100% human-grade, Australian-made, single-ingredient protein treats for dogs and cats. The treats contain grass-fed beef heart. This functional organ meat naturally provides protein, iron and B vitamins to support heart health, energy production and muscle function. It also contains CoQ10 - an antioxidant - that may help maintain cellular health.
These freeze-dried beef heart treats are freeze-dried to lock in nutrients, making them tasty, nutrient-dense and highly digestible. They are free from fillers, grains, preservatives or additives. The treats are ideal for use as rewards post-training, meal toppers or in enrichment toys to help support mental and physical wellbeing.
- Use them as a treat, reward or meal topper.
- It is intended as an occasional treat and should not be served as a meal replacement.
- Choose treats appropriate to your pet.
- For freeze-dried pieces, serve straight from the bag.
- For chewier items (wings, necks, bellies), always supervise and choose a size your pet can chew comfortably.
- If your pet doesn't chew their food, the treats may pose a choking hazard and animals should be supervised while eating.
- Australian-made, human-grade single-ingredient raw treats
- Features functional organ meat of grass-fed beef heart
- Suitable for dogs & cats
- Rich in high-quality protein, iron, B vitamins & CoQ10
- Supports heart health, muscle function, energy production & cellular health.
- Freeze-dried to lock in nutrients, flavour and aroma
- Ideal for use as training, rewards, meal topper or in enrichment toys
- Helps support physical and mental wellbeing
- Free from fillers, grains, preservatives or additives
- Feed under supervision.
- To maintain freshness, store in the resealed pouch in a cool, dry place.
- If not consumed within 14 days, store the treats in an airtight container.
- Wash hands and utensils when handling the treats.
- If the dogs do not chew their food, the treats can pose a choking hazard and animals should be supervised while eating.
- It is intended as an occasional treat and should not be served as a meal replacement.
- Ensure your pet has access to fresh drinking water.
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Target Species
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Dogs & Cats
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Product Type
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Treats
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Ingredients
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100% Australian grass-fed beef hearts
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Brand
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The Paw Grocer
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Guaranteed Analysis (Per 100g)
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Nutrient
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Content
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Protein
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62%
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Fat
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26%
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Net Carbs
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2%
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Ash
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5%
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Kcal Per 100g
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474
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Kj per 100g
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1983
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