Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Vetafarm Rodent Origins Balanced Diet for Rats & Mice
Vetafarm Rodent Origins is a premium, veterinarian-formulated complete diet designed specifically for pet rodents, including rats and mice, across all life stages. Made from fresh, wholesome ingredients sourced from Australian farms, Rodent Origins contains no by-products and focuses on natural, high-quality nutrition. Plus, the inclusion of chicory root (inulin) supports beneficial gut bacteria, promoting healthy digestion and a strong immune system.
These Vetafarm rat and mouse pellets are extruded, a process that enhances digestibility, improves nutrient absorption, and ensures food safety while maintaining excellent palatability. Carefully crafted to deliver balanced nutrition, this formula is intended to be fed as 95% pellets with 5% fresh food and treats, offering consistent and reliable nourishment.
- Provide unlimited access to rats and mice as the primary food source.
- Consider these feeding recommendations as a guide only.
- Adjust feeding based on your pet’s condition and activity level.
- Consult a veterinarian for animals with special dietary needs or weight concerns.
General Feeding Guidelines:
- 95% Rodent Origins pellets
- 5% Fresh foods and treats
- Unlimited fresh water
- Complete and balanced daily nutrition for rats and mice
- Made with natural, high-quality ingredients from Australian farms
- Contains chicory root (inulin) for gut health and immune support
- Supports healthy digestion and nutrient absorption
- Extruded pellets for enhanced digestibility and safety
- Suitable for all life stages, including young, adult, pregnant, and nursing rodents
- Free from by-products
- Highly palatable with natural blueberry flavour
- For animal use only.
- Store in a dry area below 30°C.
- Expires 2 years from the date of manufacturing.
|
Target species
|
Rodents
|
|
Ingredients
|
Whole grains (corn, wheat & soybean), chicory root (inulin), vegetable oils and natural organic
acids, Vitamins (A, B1, B2, B3, B5, B6, B9, B12, C, D3, E, H & K) and Minerals (calcium, copper,
iron, magnesium, phosphorus, selenium, sodium & zinc), blueberry flavour.
|
|
Brand
|
Vetafarm
|
Guaranteed Analysis:
|
Min crude protein
|
17 %
|
|
Min crude fat
|
5 %
|
|
Min fibre
|
3.5 %
|
|
Max salt
|
0.5 %
|
|
Calcium
|
0.5 % max 0.8 %
|
|
Phosphorus (min)
|
0.2 %
|
|
Vitamin A (min)
|
5000 IU/kg
|
|
Vitamin D3 (min)
|
1500 IU/kg
|
|
Vitamin E (min)
|
50 IU/kg
|
|
Vitamin C (min)
|
19 mg/kg
|
_11132025_205157.png){kind=logo}
