Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Kruuse Manuka G Honey Wound Gel
Kruuse Manuka G Honey Wound Gel is a sterile wound care treatment. It features 100% Leptospermum scoparium honey from New Zealand that helps support natural wound healing. This honey wound gel supports autolytic debridement and enhances moist wound healing.
The low pH of honey provides an appropriate acidic environment that helps reduce bacterial growth and increase fibroblast activity, while increasing oxygen release to promote healing. Moreover, the high osmolarity draws fluid and lymph from the underlying tissues to nourish the healing wound.
This honey wound gel for dogs is recommended for use in traumatic and contaminated wounds, including minor abrasions and lacerations. It can be used on sloughy wounds that require autolytic debridement, as well as superficial and partial thickness burns. Kruuse Manuka gel is also suitable for pressure sores, surgical wounds and cavity wounds, including abscesses.
- After preparing the wound bed, apply the required dressing.
- Examine the wound for the amount of exudate and the time to the next dressing change.
- Kruuse Manuka Honey can be used as a sole primary dressing or in combination with a vet-recommended formula.
- Easy-to-apply honey-based wound care treatment
- Contains 100% Leptospermum scoparium honey from New Zealand
- Provides a moist wound environment favourable to healing
- Suitable for traumatic and contaminated wounds, such as minor abrasions and lacerations
- Can be used on sloughy wounds that require autolytic debridement
- Recommended for superficial and partial thickness burns
- Indicated for use on pressure sores, surgical wounds and cavity wounds, including abscesses
- For external use on animals only.
- Do not use if your pet is allergic to honey, bees or bee stings.
- Watch your pet closely for signs of swelling or redness after application.
- Prevent your pet from licking the application.
- Avoid using on bleeding wounds.
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Product Type
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Skin & Wound Care
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Ingredients
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100% pure Leptospermum scoparium (Manuka) honey
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Brand
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Kruuse
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