Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Dermcare Malaseb Evo Medicated Shampoo for Dogs and Cats
Dermcare Malaseb Evo Medicated Shampoo for Cats & Dogs offers antibacterial, antifungal, antipruritic, and topical keratolytic properties to help treat skin problems caused by bacteria and yeast. It is formulated to cleanse the skin, reduce scaling, and help eliminate microorganisms that cause skin inflammation and dermatitis.
It is designed to help manage dermatitis associated with Staphylococcus pseudintermedius bacteria and Malassezia pachydermatis yeast and can also be used as an aid in treating ringworm infections caused by Microsporum canis, Microsporum gypseum, and Trichophyton mentagrophytes in dogs and cats.
Malaseb Evo Shampoo contains the same proven active ingredients as the original Malaseb Medicated Shampoo but has a gentler and evolved formula with milder surfactants and cleansing agents to help clean and care for the skin. It is particularly suitable for pets with bacterial or yeast-related skin infections, while the original Malaseb formulation is also suitable for cases of seborrhoeic dermatitis.
- Wet your pet’s coat with water.
- Apply Malaseb Evo Medicated Shampoo and massage into the coat.
- Use a sponge to assist with lathering and penetration of the shampoo.
- Use approximately 1-2 mL per kg of body weight.
- Leave the shampoo on for 10 minutes.
- Supervise your pet during this time to avoid ingestion of the shampoo.
- Rinse thoroughly with clean water.
- Dry and brush the coat as usual.
Tips for bathing cats:
- Cats will tolerate water better if not running.
- Fill 3 large buckets with warm water.
- Gently dunk the cat (not including the head) into the first bucket and apply shampoo.
- Wrap the cat in a towel for 10 minutes to keep them warm and secure and prevent them from licking the shampoo foam.
- Once the 10 minutes is up, the cat is sequentially dunked into the remaining two buckets to thoroughly rinse off all shampoo.
- Suitable for both dogs and cats
- Helps manage bacterial and fungal skin infections
- Also offers antipruritic and topical keratolytic properties
- Aids in the treatment of ringworm infection in pets
- Supports the management of dermatitis associated with bacterial and yeast infections
- Can be used as an aid in treating ringworm infections caused by specified fungi
- Contains the same active ingredients as the original Malaseb Medicated Shampoo
- Features milder surfactants and cleansing agents for gentle skin care than original Malaseb Medicated Shampoo
- Ideal for supporting veterinary-directed skin treatment in dogs and cats
- Read the product label before use.
- Avoid using the product around eyes; severe irritation may occur with accidental exposure.
- If shampoo enters animal’s eye, flush thoroughly with clean water.
- Seek veterinary advice if eye changes are observed.
- Do not use in species other than dogs or cats.
- Animals should not be left unattended during the recommended 10-minute shampoo contact time, as licking or inhaling shampoo foam may result in irritation of the gastrointestinal or respiratory tracts.
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Target Species
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Dogs and Cats
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Product Type
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Medicated Shampoo
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Key Ingredients
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20g/L Chlorhexidine gluconate
20 g/L Miconazole nitrate
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Brand Name
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Dermcare Malaseb
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