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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Penetrene is an effective linament for horses & dogs, for the relief of sprains, strains and rheumatism. It easily penetrates and absorbs to relieve horses from pain and inflammation. Penetrene fluid is highly beneficial for horses after work out or horse race.
Apply 3 times per day for 3 or 4 days, then once a day and at night.
Apply Penetrene wash under a cotton wool bandage.
Apply freely and bandage under cotton wool for from two to three hours or overnight.
To use as an after work-out or race leg wash, mix 13ml of Penetrene with 750ml of water (or witch hazel), 250ml of vinegar and 0.6g salt. Apply freely and bandage under cotton wool for 2 – 3 hours or overnight.
A muscle wash can be made by adding 13ml of Penetrene to 1 litre of water. Sponge the leg and body muscles with the mixture.
Aids to combat sprains, strains and rheumatism
Loaded with mild anti septic qualities
Helps in maintaining and protecting the animals muscular system
Improves natural repair and reduces internal scarring
Stimulates blood circulation to muscles, ligaments and tendons
Keep out of reach of children and pets.
Store in a cool and dry place.
Active Ingredients:
Acetone
Menthol
Aniseed
Sassafras
Manufacturer:
Penetrene
I would come back for it
This product is amazing, will buy it again for sure
I used penetrene on my trigger thumb, the ligerment was tight and to move or bend my thumb was painfull and it clicked with each movement. Doctors were going to operate to give me relieve but I couldn’t afford the time of work. So I used penetrene
A: From the internet - Untie Muscle Ease. It is great and does not swab. Has completely turned our horse around. She had problem after problem but this stuff worked within two days. Would recommend it to everyone.
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