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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
While over 50% of the dog population is overweight, pet obesity is on the surge. Obesity can affect your pet’s quality of life with a reduction in play time, mobility issues, formation of bladder stones, etc., affecting its overall health in the long term. Hill's Prescription Diet Metabolic + Urinary Canine Food is specially formulated to manage your dog’s health and urinary system. In fact, it also reduces the risk of calcium oxalate and struvite stones AND is clinically proven to reduce weight by 13% in 60 days.
How does it work?
Hill’s Metabolic Cat Food is a synergistic blend of ingredients that provides complete nutrition for your dog, during weight loss and maintenance while improving urinary health. Its unique fiber blend, antioxidants, potassium citrate & omega-3 fatty acids also aid in the weight management of your dog.
Weight Control
| Ideal Weight of Dog - lbs (kgs) | Amount per Day - cups (grams) - weight loss | Amount per Day - cups (grams) - adult maintenance |
| 5 (2.3) | 1/2 (45) | 3/4 (65) |
| 10 (4.5) | 3/4 (65) | 1 1/4 (110) |
| 15 (6.8) | 1 (90) | 1 2/3 (145) |
| 20 (9.1) | 1 1/3 (115) | 2 (175) |
| 30 (14) | 1 3/4 (155) | 2 3/4 (240) |
| 40 (18) | 2 1/4 (200) | 3 1/2 (310) |
| 50 (23) | 2 2/3 (235) | 4 1/4 (375) |
| 60 (27) | 3 (265) | 4 3/4 (415) |
| 70 (32) | 3 1/3 (295) | 5 1/3 (470) |
| 80 (36) | 3 3/4 (330) | 6 (525) |
| 100 (45) | 4 1/3 (380) | 7 (615) |
| 120 (54) | 5 (440) | 8 (705) |
| Target Species | Dogs |
| Mode of administration | Oral |
| Active Ingredients | Brewers Rice, Corn Gluten Meal, Powdered Cellulose, Pea Fiber, Chicken Meal, Dried Tomato Pomace, Soybean Oil, Chicken Liver Flavor, Coconut Oil, Pork Liver Flavor, Flaxseed, Lactic Acid, Potassium Citrate, L-Lysine, Fish Oil, Calcium Carbonate, Carrots, Choline Chloride, DL-Methionine, Glyceryl Monostearate, Iodized Salt, vitamins (Vitamin E Supplement, Niacin Supplement, Thiamine Mononitrate, Pyridoxine Hydrochloride, Calcium Pantothenate, Riboflavin Supplement, Biotin, Vitamin B12 Supplement, Vitamin A Supplement, Folic Acid, Vitamin D3 Supplement), Lipoic Acid, L-Tryptophan, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), Taurine, Mixed Tocopherols for freshness, Natural Flavors, L-Carnitine, Green Peas, Apples, Cranberries, Beta-Carotene, Broccoli. |
| Manufacturer | Hill’s Pet Nutrition |
It helped our boy avoid weight regain after weight loss.
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