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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
While over 55% of the pet population is overweight, pet obesity is on the surge. Obesity can influence your pet’s quality of life with the reduction in play time, mobility issues, etc., affecting its overall health in the long term. Hill’s Metabolic Chicken Flavor Wet Cat Food is specially formulated to support your pet's weight management. Moreover, 88% of cats lost weight at home in 2 months when fed this metabolic cat food.
How does it work?
Hill’s Metabolic Cat Food is a synergistic blend of ingredients that provide complete nutrition for your cat, and it naturally works with your cat’s metabolic system. It contains antioxidants and fiber from fruits and vegetables that help in the weight management of your cat.
Adult maintenance Mixed Feeding Guide
| Weight of Cat - kgs | Amount per Day - 85 g pouches | Amount per Day - grams | |
| 2 | 1 | + | 25 g |
| 3 | 1 | + | 40 g |
| 4 | 1 | + | 50 g |
| 5 | 1 | + | 65 g |
| 6 | 1 | + | 75 g |
| 7+ | 1 | + | 12 g per kg |
Weight Control
| Ideal Weight of Cat - kgs | Amount per Day - 85 g pouches - Weight loss | Amount per Day - 85 g pouches - Adult maintenance |
| 2 | 1 5/8 | 2 1/2 |
| 3 | 2 1/4 | 3 1/3 |
| 4 | 2 3/4 | 4 1/4 |
| 5 | 3 1/4 | 5 |
| 6 | 3 3/4 | 5 2/3 |
| 7 | 4 1/4 | 6 1/4 |
| 7+ | 50 g per kg | 75 g per kg |
Weight loss Mixed Feeding Guide
| Ideal Weight of Cat - kgs | Amount per Day - 85 g pouches | Amount per Day - grams | |
| 2 | 1 | + | 10 g |
| 3 | 1 | + | 20 g |
| 4 | 1 | + | 30 g |
| 5 | 1 | + | 40 g |
| 6 | 1 | + | 45 g |
| 7+ | 1 | + | 7 g per kg |
| Target Species | Cats |
| Mode of administration | Oral |
| Active Ingredients | Meat and animal derivatives (chicken 27%), derivatives of vegetable origin, eggs and egg derivatives, vegetables, various sugars, cereals, oils and fats, minerals, vegetable protein extracts. |
| Manufacturer | Hill’s Pet Nutrition |
Out of all the cat foods I've used, this one is best
It indeed is worth buying
Whenever I give this to our cat, she gets full and satisfied every time,
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