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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet i/d Canine Low Fat Digestive Care with Chicken Dry food is a specially formulated dry food for pets with challenging digestive health problems. A low calorie diet, it soothes, protects and restores gastrointestinal health of dogs. It contains digestible nutrients and soluble probiotic fibers that promote growth of healthy bacteria in the intestine.
Clinically proven to support overall wellbeing of the pet, the diet contains essential fatty acids and antioxidants. It is a balanced food ideal for long term feeding of adult and senior dogs with sensitive stomach. It helps the pet to live a happy and rejuvenated life.
Introduce Hill's Prescription Diet i/d Low Fat GI Restore Canine food by mixing increasing amounts of it with decreasing amounts of your pet’s current food during a course of seven days.
To get the exact quantity of one time feed, divide the amount of food given into the following table by the number of times you feed the pet.
These are general guidelines. Your pet’s nutritional needs may change as per his/her age, health condition, temperament and activity level. Consult your vet for this and administer the amount in accordance with his advice.
Keep fresh drinking water readily available at all times. Wash bowls with soap and hot water after each usage. Keep the bags away from the reach of pets and children.
Adult maintenance
| Weight of Dog | Amount per Day |
| 5 lb (2,3 kg) | 1/2 cup (50 g) - 3/4 cup (75 g) |
| 10 lb (4,5 kg) | 7/8 cup (85 g) - 1 1/4 cups (125 g) |
| 15 lb (6,8 kg) | 1 1/4 cups (125 g) - 1 2/3 cups (165 g) |
| 20 lb (9,1 kg) | 1 1/2 cups (150 g) - 2 cups (200 g) |
| 30 lb (14 kg) | 2 cups (200 g) - 2 3/4 cups (270 g) |
| 40 lb (18 kg) | 2 1/2 cups (250 g) - 3 1/2 cups (345 g) |
| 50 lb (23 kg) | 3 cups (295 g) - 4 cups (395 g) |
| 60 lb (27 kg) | 3 1/2 cups (345 g) - 4 3/4 cups (470 g) |
| 70 lb (32 kg) | 3 3/4 cups (370 g) - 5 1/3 cups (530 g) |
| 80 lb (36 kg) | 4 1/4 cups (420 g) - 5 3/4 cups (570 g) |
| 100 lb (45 kg) | 5 cups (495 g) - 7 cups (695 g) |
Nutrient Analysis:
| Nutrient | Dry Matter % |
| Protein | 25.9 |
| Fat | 7.4 |
| Carbohydrate (NFE) | 59.3 |
| Crude Fiber | 1.7 |
| Calcium | 0.71 |
| Phosphorus | 0.6 |
| Sodium | 0.32 |
| Potassium | 0.90 |
| Magnesium | 0.095 |
| Vitamin C | 360 mg/kg |
| Vitamin E | 660 IU/kg |
| Omega-3 Fatty Acids Total | 0.92 |
Caloric Content:
Dry 3360 kcal/kg (333 kcal/cup)
Ingredients:
Corn Starch, Brewers Rice, Corn Gluten Meal, Whole Grain Wheat, Chicken By-Product Meal, Chicken Liver Flavor, Flaxseed, Oat Groats, Cracked Pearled Barley, Dried Beet Pulp, Lactic Acid, Ginger Root Powder, Soybean Oil, Dicalcium Phosphate, Potassium Citrate, Potassium Chloride, Iodized Salt, Choline Chloride, vitamins (Vitamin E Supplement, L-Ascorbyl-2-Polyphosphate (source of vitamin C), Niacin Supplement, Thiamine Mononitrate, Vitamin A Supplement, Calcium Pantothenate, Biotin, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Riboflavin Supplement, Folic Acid, Vitamin D3 Supplement), L-Lysine, Calcium Carbonate, Taurine, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), L-Carnitine, Mixed Tocopherols for freshness, Beta-carotene, Phosphoric Acid, Natural Flavors.
My vet said it'll improve his condition
It is indeed working well with my pet
Excellent product for those fussy tummy's. Highly recommend
Charlie dog very happy with his new food.
Excellent product
A: Please consult with a vet.
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