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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Tetra Pond Sticks Food for Goldfish and Koi Fish offers a nutritious daily diet for all sizes of pond fish, including goldfish and koi. These soft, easy-to-digest sticks are specially formulated to support your fish's health and immune system. The scientifically developed recipe promotes optimal digestion, as pond fish lack teeth and stomachs. With a new formula that reduces phosphate levels, Tetra Pond Sticks help minimize algae growth, maintaining clear water and improving water quality. Highly digestible, the food softens quickly for effortless eating and reduces waste, contributing to a cleaner pond environment. Trusted by pond owners worldwide, this food delivers beautiful results and supports healthy, happy fish.
| Target species | Fish |
| Product Type | Fish Food |
| Ingredients | Corn Flour, Fish Meal, Wheat Starch, Feeding Oat Meal, Dehulled Soybean Meal, Wheat Gluten, Wheat Germ Meal, Soybean Oil, Monobasic Calcium Phosphate, Algae Meal, Yeast Extract, Ascorbic Acid (Source Of Vit. C), Inositol, Niacin, L-Ascorbyl-2-Polyphosphate (Stabilized Vit. C), D-Calcium Pantothenate, A-Tocopherol-Acetate (Source Of Vit. E), Riboflavin-5-Phosphate (Source Of Vit. B2), Thiamine Mononitrate (Source Of Vit. B1), Pyridoxine Hydrochloride (Source Of Vit. B6), Vitamin A Palmitate (Source Of Vit. A), Vit. B12 Supplement, Cholecalciferol (Source Of Vit. D3), Manganese Sulfate, Zinc Sulfate, Ferrous Sulfate, Cobalt Acetate. Color Includes: Yellow 6 Lake, Blue 2 Lake.Ethoxyquin As A Preservative. |
| Brand | Tetra |
Guaranteed Analysis:
| Crude Protein | 28.0% |
| Crude fat (min) | 3.5% |
| Crude Fibre (max) | 2.0% |
| Moisture (min) | 0.7% |
| Phosphorus (min) | 0.8% |
| Ascorbic Acid (Vit. C) | 150mg/kg |
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