Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
True Colours Puppy Chicken and Brown Rice Dry Dog Food
Proudly made in Australia, True Colours Dog Food Recipes are crafted by vets and pet nutritionists to deliver 100% balanced and tasty nutrition to your little furry friend. True Colours Chicken and Brown Rice Adult Dry Puppy Food is a high-quality diet for pups of all breeds and sizes. It is beneficial for your dog’s overall wellbeing, as it improves their immune health, muscle health, eye health, urinary health, and skin and coat health.
It has Australian chicken as its first ingredient, which is a protein source for lean muscle maintenance and sustained energy. The recipe is the perfect blend of meats, fruits, vegetables, vitamins, and minerals for your dog’s health. It has blueberries as a source of vitamin A, C, K, manganese, and antioxidants, which help protect the body’s cells and reduce inflammation. It has carrots, which are a great source of vitamin A to support healthy vision, and also includes antioxidants, minerals, and soluble fibre. It has dandelion, field peas, and rosemary, which provide nutrients to support a strong immune system. The cranberries present in it are beneficial for reducing the chances of urinary tract infection, whereas the emu oil, a rich source of Omega 3, 6, and 9, supports healthy skin and a shiny coat.
True Colours Chicken and Brown Puppy Dry Dog Food is hormone-free and GMO-free. Moreover, it contains no fillers or artificial flavours, colours, or preservatives. Provide optimum nutrition and irresistible taste to your dog with True Colours Dry Puppy Food Recipe.
- If you are new to this food, transition slowly over a period of over 7 days.
- Your dog’s nutritional requirements may vary according to activity, individual metabolism, health, and environment.
- Keep fresh water available at all times.
- Supervise your pet while feeding.
Feeding recommendation:
Dog Age (grams per day) |
Dog Size (kg) |
0 – 4 months |
4 – 12 months |
Up to 5 |
50 – 145 |
45 – 100 |
5 – 10 |
135 – 220 |
95 – 150 |
10 – 20 |
215 – 380 |
145 – 255 |
20 – 35 |
375 – 605 |
250 – 480 |
35 + |
600 + 150g for every additional 10kg of body weight over 35kg |
475 + 110g for every additional 10kg of body weight over 35kg |
- Complete and balanced food for puppies
- Packed with protein
- Made with chicken as its first ingredient
- Provides vitamin A from carrots to promote good vision
- Provides antioxidants, vitamins, and minerals for immune health
- Reduces the chances of urinary tract infection as it has cranberries
- Rich source of omega fatty acids for skin and coat health
- Contains no fillers, artificial preservatives, colours, or flavours
- Hormone and GMO-free
- Suitable for puppies of all breeds
- Designed by vets and pet nutritionists
- Made in Australia
- Keep out of reach of children and pets.
- Always ensure your pet has access to clean, fresh water at all times.
- Consult your veterinarian if you have any doubts regarding feeding amounts.
Target Species |
Dogs |
Product Type |
Dog food |
Key Ingredients |
Chicken Meal, Ground Rice, Oats, Lamb Meal, Fish Meal, Chicken Fat (preserved with Mixed Tocopherols [source of Vitamin E], Citric Acid, Rosemary Extract), Field Peas, Beet Pulp, Kelp, Canola Oil, Salt, Essential Vitamins & Minerals, Natural Antioxidants, Emu Oil, Yucca Schidigera Extract, Glucosamine, Chondroitin, Tomato Powder, Carrots, Dried Blueberries, Dandelion, Peppermint, Rosemary, Cranberries |
Brand |
True Colours |
Guaranteed Analysis:
Protein |
30% |
Fat |
17% |
Fiber |
5% |
Moisture |
10% |
Calcium |
2% |
Phosphorous |
1% |
Salt |
1% |
ME |
350kcal/100g |