A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
The product has been removed from its original packaging.
Labels or seals on the product have been tampered with or removed.
The product has clear signs of use, damage, or is soiled.
The product contains food or medication.
The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Pure Life Puppy Chicken
Pure Life Puppy Chicken is a good way to put your puppy's health and nutrition on a firm foundation. It is a blend of freeze-dried, 100% real meat combined with high protein kibble to provide the vital all-round nutrition that keeps your dog going. The formula is grain-free, sustainably farmed, and completely made in Australia. Pure Life puppy chicken is GMO free, made with single animal protein and 97% Australian ingredients maintaining 100% real ingredients transparency with an aim to look after the happiness and wellbeing of your fur child.
Pure Life Natural Boost Range is Australia’s first complete meal with freeze dried 100% real meat pieces and high protein kibble, designed to nourish our dogs and cats to be at their healthiest and happiest.
Superfood goodness to support a strong immune system and all-round healthy pet.
100% Transparent ingredients - Nothing hidden, only real food. Delicious natural wellness in a pack.
96% Australian Ingredients sustainably sourced from local farmers, right here in Australia.
Our Grain-free range is allergy friendly for those pets with sensitivity to grains.
For your Pets Not-so-secret ingredients
100% transparent ingredients. That means nothing hidden, only real food. Delicious natural wellness in a pack.
Superfoods
Superfood goodness that delivers vitamins, antioxidants and minerals supporting a strong immune system. We add broccoli, spinach, kale, alfalfa which are as super good for dogs.
Yoghurt with Pre-biotics and Probiotics
Chicory contains inulin which encourages good bacteria for healthy digestion and firm stools. For an extra dose of gut health we add yoghurt, prebiotics and probiotics.
Australian Potato
Potato, faba beans, chickpeas and pea protein provides the abundant energy they need to bounce through the day.
Tasmanian Salmon
Salmon is a great source of protein and omega-3 fatty acids which support strong muscles, decrease inflammation and keeps your dog’s joints, brain and coat healthy
Australian Chicken
Chicken is a rich source of protein with lots of healthy, easily digestible nutrients, including a variety of different minerals and vitamins that support strong muscles.
Modify the feeding quantity as required to maintain optimal weight.
Always make sure your dog has fresh, clean water available.
Dog Weight
Dog Age
2 Months
3 Months
6 Months
9 Months
12 Months
15 Months
18 Months
2 kg
50 g/day
60g/day
60g/day
Use Pure Life Adult
Use Pure Life Adult
Use Pure Life Adult
Use Pure Life Adult
3 kg
60g/day
80g/day
90g/day
Use Pure Life Adult
Use Pure Life Adult
Use Pure Life Adult
Use Pure Life Adult
5 kg
90g/day
110g/day
120g/day
Use Pure Life Adult
Use Pure Life Adult
Use Pure Life Adult
Use Pure Life Adult
10 kg
140g/day
180g/day
200g/day
200g/day
Use Pure Life Adult
Use Pure Life Adult
Use Pure Life Adult
15 kg
190g/day
240g/day
270g/day
270g/day
Use Pure Life Adult
Use Pure Life Adult
Use Pure Life Adult
20 kg
230g/day
300g/day
340g/day
340g/day
Use Pure Life Adult
Use Pure Life Adult
Use Pure Life Adult
25 kg
260g/day
340g/day
400g/day
400g/day
390g/day
380g/day
Use Pure Life Adult
30 kg
300g/day
390g/day
460g/day
460g/day
450g/day
440g/day
Use Pure Life Adult
35 kg
340g/day
440g/day
510g/day
510g/day
500g/day
490g/day
Use Pure Life Adult
40 kg
370g/day
480g/day
570g/day
570g/day
550g/day
540g/day
Use Pure Life Adult
45 kg
330g/day
460g/day
610g/day
620g/day
610g/day
600g/day
Use Pure Life Adult
50 kg
360g/day
500g/day
660g/day
670g/day
660g/day
650g/day
Use Pure Life Adult
55 kg
380g/day
540g/day
710g/day
720g/day
710g/day
700g/day
670g/day
60 kg
410g/day
570g/day
760g/day
770g/day
760g/day
740g/day
720g/day
65 kg
430g/day
610g/day
810g/day
810g/day
810g/day
790g/day
760g/day
70 kg
460g/day
640g/day
850g/day
860g/day
850g/day
840g/day
810g/day
High protein kibble- High quality protein kibble improves health
Freeze dried – Freeze drying better absorbs the nutritional value and preserves the flavours and colours promoting the yummy enjoyment for the little animal.
Promotes strong muscles – Chicken is rich in protein, plus easy to digest nutrients with a variety of minerals and vitamins that support strong muscles.
Improves digestion – Faba beans, pea protein, and chickpeas supply fibre promoting a healthier gut health, while chicory and yucca, reduce smell from poops.
Fuels energy- Potato content supplies plenty of energy your puppy requires to jump throughout the day.
Strengthens immune system – Filled with nutrients such as vitamins, minerals and antioxidants that help build a strong immune system with the goodness of broccoli, spinach, kale and alfalfa.
100% Australian made & owned
Grain-free formula
Made with 97% Australian ingredients
Contains 100% real meat
Suitable for all dog breeds
Carries single animal protein
Maintains 100% real ingredient transparency
Essential for puppy growth and development
Carries the goodness of Beans, Potato, Yogurt and other superfoods
Sustainably farmed
Contains no added fillers or artificial preservatives.