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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
LifeWise Biotic F.A.S. Calm is a specialized nutritional aid for dogs experiencing fear, anxiety, or stress (F.A.S.). This balanced formula not only provides essential nutrients to nourish the body and stabilize the mind but also supports microbial diversity crucial for a happier and healthier canine companion. Dogs may face emotional challenges from various sources such as early life experiences, separation anxiety, noise sensitivity, and disruptions like the pandemic, impacting their well-being and behaviour. Inherited anxiety and poor nutrition can exacerbate these issues, leading to behavioural instability and reduced social adaptability due to diminished gut microbiome diversity. LifeWise Biotic F.A.S. Calm addresses these concerns by promoting a balanced microbiome and delivering essential nutrients, aiming to enhance the overall quality of life and foster a more harmonious relationship within the home environment.
Feeding Guide:
| Weight (kg) | Amount (g/day) |
| 5 - 10kg | 50 - 110g |
| 10 - 20kg | 100 - 150g |
| 20 - 30kg | 140 - 200g |
| 30 - 40kg | 190 - 290g |
| 40 - 50kg | 280 - 380g |
| Target Species | Dogs |
| Product Type | Dog Food |
| Key Ingredients | Wild tuna, lamb, fish oil, lamb fat, rice, oat groats, narrow leaf lupins, alfalfa, poultry oil stabilised with vitamin E and rosemary oil, omega 3 6 9 oil blend, carrot, spinach, parsley, kelp, garlic, yeast cell wall extract, L-Tryptophan, vitamins A, B1, B2, B6, B12, C, D3, E, K, niacin, pantothenate, folic acid, biotin, and natural organic acids, minerals calcium, phosphorus, sodium, copper, zinc, iron, manganese and iodine. Also contains natural flavours and Yucca schidigera extract. |
| Calorie Content | The energy density is 16.1MJ/kg (385 kcal/100g) |
| Brand | LifeWise |
Guaranteed Analysis:
| Min crude protein | 21% |
| Min crude fat | 13% |
| Maximum crude fibre | 4% |
| Ash | 7% |
| Calcium | 1.3% |
| Phosphorus | 0.8% |
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