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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
LifeWise Biotic Skin with Fish, Rice, Oats & Vegetables is a complete and balanced nutritional aid designed for dogs suffering from chronic skin, coat, and gut sensitivities. Developed with the science of nutrigenomics, this easily digestible food promotes gut microbiome diversity and robustness, calming unnatural immune system responses. Ideal for dogs recovering from dysbiosis-induced sensitivities, it can be used as the sole source of nutrition and in conjunction with medications like Cytopoint, Apoquel, or corticosteroids. Free of GMOs, dairy, wheat, corn, soy, and sugar, this food is made with high-quality natural ingredients to ensure superior bioavailability and healthier outcomes. Adding a probiotic supplement like Purple Boost enhances nutrient uptake and provides excellent nutritional support.
Feeding Guide:
| Weight (kg) | Amount (g/day) |
| 5 - 10kg | 50 - 110g |
| 10 - 20kg | 100 - 150g |
| 20 - 30kg | 140 - 200g |
| 30 - 40kg | 190 - 290g |
| 40 - 50kg | 280 - 380g |
| Target Species | Dogs |
| Product Type | Dog Food |
| Key Ingredients | Fish, rice, oat groats, narrow leaf lupins, field peas, alfalfa, mixed oils stabilised with vitamin E and rosemary oil, sweet potato, carrot, spinach, parsley, kelp, yeast cell wall extract, prebiotic fibre, vitamins A, B1, B2, B6, B12, C, D3, E, K, niacin, pantothenate, folic acid, biotin, and natural organic acids, minerals calcium, phosphorus, sodium, copper, zinc, iron, manganese and iodine. Also contains natural flavours and Yucca schidigera extract. |
| Calorie Content | The energy density of the food is 16.5MJ/kg (394 kcal/100g) |
| Brand | LifeWise |
Guaranteed Analysis:
| Min crude protein | 21% |
| Min crude fat | 15% |
| Maximum crude fibre | 4% |
| Ash | 7% |
| Calcium | 1.0% |
| Phosphorus | 0.7% |
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