Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
K9 Natural New Zealand Beef & Hoki Feast Dry Dog Food
K9 Natural Beef and Hoki Dog Food is a natural freeze-dried dog food formulated with free-range meat. Crafted with 94% grass-fed and grass-finished beef and organs and wild-caught hoki fish, this dog food delivers a nutrient-dense, minimally processed meal that is easy to serve and instinctively irresistible.
K9 Natural Beef and Hoki Dog Food supports joint and muscle health, digestive and immune health, and skin and coat health. The dog food provides naturally occurring omega-3 and 6 fatty acids from grass-fed meat, fish, organs, and oil and high-quality animal proteins from meat. It also contains New Zealand green lipped mussels, flaxseed flakes, vegetables, oils, kelp, vitamins, and minerals to support your dog’s whole-body health.
It does not contain grains, wheat, corn, soy, cereals, or fillers or any artificial preservatives, colours, or flavours. The premium natural dog food is suitable for feeding as a complete and balanced meal and for use as a topper.
- Serve as a balanced full meal or as a nutritious topper or treat during training or on the trail.
- If your dog is new to this food, transition slowly by mixing with the current diet over 7-10 days, gradually reducing other food and increasing the new food.
- Keep clean drinking water available at all times.
- Made with 94% grass-fed, grass-finished beef and organs, plus wild-caught hoki fish
- Freeze-dried to provide minimally processed, nutrient-dense nutrition
- Provides high-quality animal proteins to support muscle health
- Contains New Zealand green-lipped mussels to help support joint health
- Supplies naturally occurring omega-3 and omega-6 fatty acids to support healthy skin and coat
- Includes flaxseed, vegetables, oils, kelp, vitamins, and minerals to support overall wellbeing
- Helps support digestive and immune health as part of a balanced diet
- Free from grains, wheat, corn, soy, cereals, fillers, and artificial preservatives, colours, or flavours
- Can be served as a complete and balanced meal or as a nutritious meal topper
- Read the product label before use.
- Not suitable for human consumption.
- Only suitable for dogs.
- Do not overfeed.
- Always keep fresh water available while feeding.
- Supervise your pet while feeding.
- Store in a cool, dry place and reseal after feeding.
- Wash your hands and surfaces thoroughly after handling.
- If adding water, discard any food within 30 minutes of offering.
- The bag contains an oxygen absorber sachet for freshness. Remove from the bag after opening.
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Target Species
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Dogs
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Product Type
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Freeze-Dried Dog Food
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Key Ingredients
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Beef, Beef Heart, Beef Tripe, Hoki Fish, Beef Liver, Beef Lung, Sunflower Oil, Flaxseed Flakes,
Carrot, New Zealand Green Mussel, Pumpkin, Broccoli, Dried Kelp, Dipotassium Phosphate, Vitamin E
Supplement, Salt, Minerals (Zinc Proteinate, Iron Proteinate, Magnesium Oxide, Selenium Yeast,
Copper Proteinate, Manganese Proteinate), Vitamins (Thiamine Mononitrate, Beta-Carotene, Folic Acid,
Vitamin D3 Supplement).
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Brand Name
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K9 Natural
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Guaranteed analysis:
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Nutrient
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Content
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Min. Crude Protein
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46%
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Min. Crude Fat
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32%
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Max. Crude Fibre
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2.5%
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Max. Moisture
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8%
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