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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet k/d Canine Kidney Care with Chicken Dry food nourishes dog for healthy kidney functionality. With lower amounts of certain minerals, it improves kidney function and reduces stress on kidneys. It helps maintain normal blood pressure allowing proper blood to the kidneys. Promoting immune system, the Renal Health formula compensates for vitamin losses in the urine. This clinically proven formula improves overall health of your dog.
Feed Hill's Prescription Diet k/d Canine Kidney Care with Chicken Dry Food only after vet’s consent.
Recommended daily feeding quantities:
Adult maintenance
| Weight of Dog | Amount per Day |
| 5 lb (2.3 kg) | 1/2 cup (50 g) |
| 10 lb (4.5 kg) | 3/4 cup (75 g) |
| 15 lb (6.8 kg) | 1 cup (100 g) |
| 20 lb (9.1 kg) | 1 1/4 cups (125 g) |
| 30 lb (14 kg) | 1 3/4 cups (175 g) |
| 40 lb (18 kg) | 2 1/4 cups (225 g) |
| 50 lb (23 kg) | 2 1/2 cups (250 g) |
| 60 lb (27 kg) | 3 cups (295 g) |
| 70 lb (32 kg) | 3 1/4 cups (320 g) |
| 80 lb (36 kg) | 3 2/3 cups (345 g) |
| 100 lb (45 kg) | 4 1/4 cups (420 g) |
| 120 lb (54 kg) | 5 cups (565 g) |
Average Nutrient and Calorific Value
Dry 4020 kcal/kg
| Nutrient | Dry Matter% |
| Protein | 16.0 |
| Fat | 22.6 |
| Carbohydrate (NFE) | 54.8 |
| Crude Fiber | 1.8 |
| Calcium | 0.76 |
| Phosphorus | 0.33 |
| Sodium | 0.18 |
| Potassium | 0.69 |
| Magnesium | 0.098 |
| Vitamin C | 126 ppm |
| Vitamin E | 730 IU/kg |
| Omega-3 Fatty Acids Total | 0.91 |
Ingredients:
Brown Rice, Brewers Rice, Pork Fat, Cracked Pearled Barley, Chicken, Egg Product, Dried Beet Pulp, Whole Grain Sorghum, Corn Gluten Meal, Chicken Liver Flavor, Soybean Oil, Fish Oil, Calcium Carbonate, Lactic Acid, L-Lysine, Pork Liver Flavor, Potassium Chloride, Potassium Citrate, DL-Methionine, vitamins (Vitamin E Supplement, L-Ascorbyl-2-Polyphosphate (source of Vitamin C), Niacin Supplement, Thiamine Mononitrate, Pyridoxine Hydrochloride, Calcium Pantothenate, Riboflavin Supplement, Vitamin A Supplement, Vitamin B12 Supplement, Biotin, Folic Acid, Vitamin D3 Supplement), L-Threonine, Choline Chloride, Iodized Salt, Taurine, Magnesium Oxide, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), L-Carnitine, L-Tryptophan, Mixed Tocopherols for freshness, Natural Flavors, Beta-Carotene.
Manufacturer:
Hill’s
Vet recommended and suited him well
My doggo seems to have liked it very much
I was not sure about this store but they so far have done well and the product just arrived as it should be.
Good diet for kidney care.
This diet has potential. As I started using this I can see the result improving results. No more urine incontinence
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