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Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Animals Like Us RawMix50 with Ocean Fish Dog Food offers a nutritious and delicious blend that combines 50% freeze-dried raw ocean fish and beef organs with 50% high-protein meat bites. Featuring chunks of ocean fish, beef lung, and beef liver, this formula locks in natural goodness through freeze-drying, ensuring your dog gets maximum nutrition. It's a safe and easy way to introduce raw food into your dog’s diet. This blend provides high-quality protein, supports digestibility, and enhances taste. Free from wheat, corn, soy, glycerins, and added hormones, it promotes healthy skin and coat, supports hip and joint health, and boosts the immune system.
Feeding Guide:
| Dog Size | Dog Weight | Total cups per day (Standard 8oz measuring cup) | |||
| lb | kg | Puppy | Active Adult | Inactive Adult/Senior | |
| Extra Small | 2 | 1 | 0.5 | 0.5 | 0.5 |
| 4 | 2 | 0.75 | 0.75 | 0.75 | |
| 7 | 3 | 1.25 | 1 | 0.75 | |
| 9 | 4 | 1.5 | 1.25 | 1 | |
| Small | 13 | 6 | 2 | 1.5 | 1.5 |
| 18 | 8 | 2.5 | 2 | 1.75 | |
| 22 | 10 | 3 | 2.25 | 2.25 | |
| Medium | 33 | 15 | 4 | 3.25 | 3 |
| 44 | 20 | 5 | 4 | 3.5 | |
| 55 | 25 | 5.75 | 4.75 | 4.25 | |
| Large | 66 | 30 | 6.75 | 5.5 | 4.75 |
| 77 | 35 | 7.5 | 6 | 5.5 | |
| 1 cup= standard 8 oz measuring cup | |||||
| Target Species | Dog |
| Product Type | Dog Food |
| Key Ingredients | Ocean Fish, Beef Lung, Beef Liver, Lamb (Source of glucosamine), Poultry Meal, Faba Beans, Tapioca Starch, Pea Protein, Canola Meal, Peas, Poultry Fat, Fish Oil, Beef Hydrolysate, Dried Plain Beet Pulp, Salt, Monocalcium Phosphate, Calcium Carbonate, New Zealand Green Mussel, Citric Acid (a preservative), Choline Chloride, Potassium Chloride, Dried Chicory Root, DL-Methionine, Vinegar, Taurine, Ground Parsley, Yeast Extract, Zinc Amino Acid Complex, dl-alpha-Tocopherol Acetate, L-Ascorbyl-2-Monophosphate, Mixed Tocopherols (a preservative), Copper Amino Acid Chelate, Iron Amino Acid Chelate, Niacinamide, Manganese Amino Acid Complex, Rosemary Extract, Vitamin B12 Supplement, D-Calcium Pantothenate, Thiamine Mononitrate (Vitamin B1), Vitamin A Supplement, Riboflavin (Vitamin B2), Pyridoxine Hydrochloride (Vitamin B6), D-Biotin, Calcium Iodate, Menadione Sodium Bisulfite Complex, Folic Acid, Vitamin D3 Supplement, Sodium Selenite. |
| Calorie Content ME (calculated): | 3570 kcal/kg, 250 kcal/cup (Equivalent to an 8 oz measuring cup) |
Nutritional Info:
| Crude Protein (min) | 37% |
| Crude Fat (min) | 12% |
| Crude Fibre (max) | 5% |
| Moisture (max) | 11% |
| Vitamin A (min) | 10000IU/kg |
| Omega-3 Fatty Acids (min)** | 0.4% |
| Omega-6 Fatty Acids (min)** | 1.3% |
| Glucosamine (min)** | 3500mg/kg |
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