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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s Prescription Diet Metabolic + Urinary Stress Feline (Weight and Urinary Care) Dry Food with Chicken flavour for cats is a special diet enriched with exclusive nutrients and high content of fibre. The dry cat food helps reduce extra weight and improves pet’s quality of life. The clinically formulated diet helps maintain urinary health and prevents bladder stones and other urinary conditions. The feline diet reduces the most common urinary signs by 89% and proven to reduce body weight by 11% in 60 days as well as contains ingredients to help manage stress.
Gradually transit your cat to new food over a period of 7 days. Some cats may take longer period.
Provide fresh drinking water always along with food.
Exclusively feed the recommended Prescription Diet dry and canned food.
To prevent suffocation, keep the package out of reach of children and pets.
Adjust feeding amount as necessary to maintain optimal weight.
Use within 60 days after opening.
Feeding Guidelines
Weight Control
| Ideal Weight of Cat | Weight Loss | Weight Control |
| 6 lb (2,7 kg) | 3/8 cup (35 g) | 5/8 cup (55 g) |
| 8 lb (3,6 kg) | 1/2 cup (45 g) | 3/4 cup (65 g) |
| 10 lb (4,5 kg) | 5/8 cup (55 g) | 7/8 cup (75 g) |
| 12 lb (5,4 kg) | 2/3 cup (60 g) | 1 cup (90 g) |
| 14 lb (6,4 kg) | 3/4 cup (65 g) | 1 1/8 cups (100 g) |
| 16 lb (7,3 kg) | 7/8 cup (75 g) | 1 1/4 cups (110 g) |
| 18 lb (8,2 kg) | 7/8 cup (75 g) | 1 3/8 cups (120 g) |
Helps maintain a healthy weight for life as well as improved urinary health
Dissolves struvite stones in as little as 7 days
Aids weight loss and improves urinary function
Naturally works with unique metabolism
Provides controlled levels of magnesium, phosphorus and calcium for urinary health
Helps to reduce stress
Makes your cat feel full and satiate
Average Nutrient and Calorific Value
Dry 3289 kcal/kg
| Nutrient | Dry Matter% |
| Protein | 38.1 |
| Fat | 12.9 |
| Carbohydrate (NFE) | 30.5 |
| Crude Fiber | 13.2 |
| Calcium | 0.7 |
| Phosphorous | 0.6 |
| Sodium | 0.33 |
| Potassium | 0.87 |
| Magnesium | 0.074 |
| Taurine | 0.46 |
| Vitamin E | 748 IU/kg |
| Omega-3 Fatty Acids Total | 1.35 |
Ingredients:
Brewers Rice, Corn Gluten Meal, Powdered Cellulose, Wheat Gluten, Chicken Meal, Dried Tomato Pomace, Chicken Liver Flavor, Soybean Oil, Flaxseed, Coconut Oil, L-Lysine, Fish Oil, Lactic Acid, Potassium Citrate, Potassium Chloride, DL-Methionine, Carrots, Choline Chloride, Taurine, Iodized Salt, L-Tryptophan, vitamins (Vitamin E Supplement, Niacin Supplement, Thiamine Mononitrate, Pyridoxine Hydrochloride, Calcium Pantothenate, Riboflavin Supplement, Biotin, Vitamin B12 Supplement, Vitamin A Supplement, Folic Acid, Vitamin D3 Supplement), Dried Hydrolyzed Casein, L-Carnitine, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), Calcium Sulfate, Mixed Tocopherols for freshness, Natural Flavors, Beta-Carotene.
Manufacturer:
Hill’s
Brand:
Hill’s Prescription Diet
Good weight and urinary care food product for my cat.
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