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Outward Hound - Nina Ottosson - Dog Multi Puzzle

4 / 5
Reviews: 1
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Goods Returned to Sender

In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.

Change of Mind Returns

Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.

We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:

  • The product has been removed from its original packaging.
  • Labels or seals on the product have been tampered with or removed.
  • The product has clear signs of use, damage, or is soiled.
  • The product contains food or medication.
  • The end customer received the product more than 14 days ago.

Damaged or Incorrect Goods

Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.

We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.

Returning a Product

Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:

Returns, 1/106-108, Station Road, Seven Hills, NSW 2147

Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.

Product refunds will be credited to the original payment method used for the purchase.

Cancelling an Order

Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.

Outward Hound Nina Ottosson MultiPuzzle Interactive Treat Puzzle Toy for Dogs

This Nina Ottosson by Outward Hound MultiPuzzle toy is an interactive, level 4 treat puzzle toy for ultra-smart dogs that have already mastered 1-3 levels. It is a perfect toy to curb boredom, provide mental stimulation, and keep dogs entertained for hours while utilising their natural hunting skills. This puzzle is a combination of 4 challenges, including moveable green tiles, a spinning wheel, orange locks, and centre sliders. It is designed to intrigue canines and makes them seek the hidden treats or kibbles by following a series of steps and solving the challenges in the correct order. The difficulty level of the puzzle can be adjusted gradually as the dog learns. Made from tough plastic and food-safe materials, it is BPA, PVC, and phthalate-free and can be cleaned easily.

  • Fill the outer tray compartments of the Outward Hound Nina Ottosson MultiPuzzle Treat Toy with your dog’s favourite treats or kibbles and adjust the moveable green tiles to hide treats.
  • Place more treats in the central compartments and slide the covers to hide treats.
  • Put the ridged orange locks in place to secure the green square tiles.
  • Let the game begin! Encourage your dog to play with the puzzle toy and seek the treats.
  • Clean the toy thoroughly with warm water and mild soap after each use.
  • Interactive treat puzzle toy for dogs
  • Ideal for ultra-smart dogs who have already mastered levels 1-3
  • Provides mental stimulation
  • Helps keep dogs engaged and entertained for hours while utilising their natural hunting skills
  • Features a combination of 4 different challenges
  • Adjustable difficulty level to suit the learning pace
  • Made from tough plastic and food-safe materials
  • BPA, PVC, and phthalate-free
  • Easy to clean and maintain
  • For dogs only.
  • Keep out of reach of children.
  • Do not leave the dog alone with the treat puzzle toy.
  • Do not allow chewing on the toy.
  • Always supervise your dog while they are playing with the toy.
  • Wash the toy thoroughly with warm water and mild soap after each use.
  • Replace with a new one if torn or damaged.
Target Species Dogs
Material Plastic
Size One-size
Dimensions 1.7” H x 15” L x 15” W
Brand Nina Ottosson
Product Reviews
4
Reviews: 1
5 Star 4 Star 3 Star 2 Star 1 Star

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