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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ziwi Peak Cage-Free Chicken with Whole Mackerel Dry Cat Food is a delectable, complete meal designed to enhance your cat's health and coat. This recipe features ethically-sourced chicken from New Zealand’s lush pastures and wild-caught whole mackerel, rich in Omega-3 fatty acids to support vibrant skin and a glossy coat. Crafted using Ziwi's innovative Z-MicroSteam technology, it ensures optimal nutrition and taste through delicate micro-steaming and gentle air-drying. With 90% premium raw meats, organs, and ground bone, this food offers a nutrient-dense option without dried or rendered meats. Perfect as a standalone meal or as a base for custom dishes, it’s suitable for cats of all ages and provides essential protein and Omega-3 for overall well-being.
| Target Species | Cats |
| Product Type | Cat Food |
| Key Ingredients | Chicken, Chicken Liver, Chicken Necks, Whole Mackerel, Chicken Bone (Source of Glucosamine and Chondroitin Sulfate), Dried Egg White, Dried Yellow Peas, Dried Green Lentils, Chicken Fat, Dried Quinoa, Dried Apple Pomace, Chicken Cartilage, Natural Flavour, Chicken Heart, Choline Chloride, Minerals (Dipotassium Phosphate, Magnesium Sulfate, Zinc Amino Acid Complex, Iron Amino Acid Complex, Copper Amino Acid Complex, Manganese Amino Acid Complex), Preservative (Citric Acid, Mixed Tocopherols), Dried Kelp, Taurine, Vitamins (Vitamin E Supplement, Niacin Supplement, Thiamine Mononitrate, Pyridoxine Hydrochloride, Calcium Pantothenate, Folic Acid, Vitamin D3 Supplement), Rosemary Extract. |
| Calorie Content (calculated) | 4500 kcal ME/kg 383 kcal ME/Cup |
| Brand | ZIWI Peak |
Guaranteed analysis:
| Crude Protein (min) | 38% |
| Crude Fat (min) | 28% |
| Crude Fibre (max) | 4% |
| Moisture (max) | 12% |
| Ash (max) | 12% |
| Taurine (min) | 0.1% |
| Omega-3 Fatty Acids (min) | 0.5% |
| Chondroitin Sulfate (min) | 2500 mg/kg |
| Glucosamine (min) | 1000 mg/kg |
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