Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Quantum Reef Essential Pure Phyto
Quantum Pure Phyto is a premium live phytoplankton supplement crafted to support corals with a natural marine
based phytoplankton, phycocyanin extract and energy. Made without any fillers, unwanted nutrients, or heavy
metals, this supplement uses only human-grade, raw ingredients. It provides essential fatty acids, amino acids,
and pigments that enhance coral colouration, growth, and polyp extension. Perfect for daily feeding, it improves
nutrient availability in nutrient-poor systems and supports healthy microfauna populations. Elevate your
reef’s biodiversity and natural feeding processes with this nutritious, reef-safe phytoplankton blend.
- Shake well and add directly into high water flow.
- For accurate dosing, the dosing formula is total volume of aquarium and external filter minus all media, rock,
ornaments, etc. that occupy volume.
- This product cannot be used on a dosing pump.
Dosing:
100mL
|
Stocked Level
|
Twice Weekly Dosage per 10L or 2.6 US gal
|
|
Lightly
|
10 drops
|
|
Moderately
|
15 drops
|
|
Heavily
|
20 drops
|
If target feeding (recommended), turn off return and circulation pump(s). If broadcast feeding, turn off return
pump(s) but leave protein skimmer on during both methods. Allow your corals to consume Reef Essential®
Pure Phyto™ for at least 30 minutes then turn equipment back on. Pre-mix the ingredients in the table below
for optimum nutrient bioavailability.
|
Ingredient
|
Quantity
|
|
Pure Phyto™
|
3mL
|
|
Bio-Enhance™
|
1mL
|
|
Coral Cane®
|
1 scoop
|
|
Aquarium Water
|
4mL
|
Note: 20 drops = ~1mL.
250mL, 500mL and 1L
|
Stocked Level
|
Twice Weekly Dosage per 100L or 26 US gal
|
|
Lightly
|
½ capful
|
|
Moderately
|
¾ capful
|
|
Heavily
|
1 capful
|
If target feeding (recommended), turn off return and circulation pump(s). If broadcast feeding, turn off return
pump(s) but leave the protein skimmer on during both methods. Allow your corals to consume Reef
Essential® Pure Phyto™ for at least 30 minutes, then turn equipment back on. Pre-mix the
ingredients in the table below for optimum nutrient bioavailability.
Note: 1 capful = ~10mL.
5L
|
Stocked Level
|
Twice Weekly Dosage per 100L or 26 US gal
|
|
Lightly
|
¼ capful
|
|
Moderately
|
⅓ capful
|
|
Heavily
|
½ capful
|
If target feeding (recommended), turn off return and circulation pump(s). If broadcast feeding, turn off return
pump(s) but leave protein skimmer on during both methods. Allow your corals to consume Reef
Essential® Pure Phyto™ for at least 30 minutes then turn equipment back on. Pre-mix the
ingredients in the table below for optimum nutrient bioavailability.
|
Ingredient
|
Quantity
|
|
Pure Phyto™
|
3mL
|
|
Bio-Enhance™
|
1mL
|
|
Coral Cane®
|
1 scoop
|
|
Aquarium Water
|
4mL
|
Note: 1 capful = ~20mL.
- Supports corals with natural marine-based phytoplankton, phycocyanin extract, and energy
- Made without fillers, unwanted nutrients, or heavy metals
- Provides essential fatty acids, amino acids, and pigments for coral growth and polyp extension.
- Improves nutrient availability in nutrient-poor systems and supports healthy microfauna populations
- Elevates reef's biodiversity and natural feeding processes
- Read the instructions given on the pack carefully.
- For easier dosing guides, informational videos, safety instructions, and help, download the ‘Quantum
Aqua’ app.
|
Product Type
|
Quantum Pure Phyto – Phytoplankton nourishment
|
|
Contents
|
Deionised Water, Phytoplankton, Phycocyanin Extract, Energy
|
|
Brand
|
Quantum Aqua
|