Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Quantum Reef Essential pH Up (Saltwater)
Quantum pH Up Saltwater is a fast-acting pH stabiliser designed to safely raise and maintain pH levels in marine
aquariums. Low pH can stress corals and marine life, leading to poor growth and disease vulnerability. This
formula gently buffers pH without altering other vital parameters like alkalinity or calcium, ensuring a stable
and healthy reef environment. Ideal for low-pH systems or aquariums with fluctuating CO₂ levels, it integrates
easily into your routine maintenance. Safe, effective, and easy to dose, Quantum pH Up helps you achieve the
optimal pH range for coral growth, vibrant fish, and biological balance.
- Shaking is not required.
- Add directly into high water flow.
- For accurate dosing, the dosing formula is total volume of aquarium and external filter minus all media, rock,
ornaments, etc. that occupy volume.
- This product cannot be used on a dosing pump.
Dosing:
100mL
20 drops per 10L or 2.6 US gal will raise pH by ~0.1. The dose required may vary due
to the environment of your aquarium. We recommend adding in smaller amounts, then testing pH and making
adjustments based on your results. This will help prevent overdosing and improve accuracy. All aquariums differ,
individual results may vary. Do not go beyond a pH of 8.5 and do not raise pH more than 0.2 per day.
Note: 20 drops = ~1mL.
250mL, 500mL and 1L
1 capful per 100L or 26 US gal will raise pH by ~0.1. The dose required may vary due to the environment of your
aquarium. We recommend adding in smaller amounts, then testing pH and making adjustments based on your results.
This will help prevent overdosing and improve accuracy. All aquariums differ, individual results may vary. Do not
go beyond a pH of 8.5 and do not raise pH more than 0.2 per day.
Note: 1 capful = ~10mL.
- Safely increases pH without promoting algae
- Supports coral growth, calcification, and the aquarium health
- Maintains optimal pH level of 8.1-8.3
- Increases pH without directly causing algal blooms
- Ensures bacteria stay active and efficient at processing wastes
- Suitable for all saltwater environments
- Read the instructions given on the pack carefully.
- For easier dosing guides, informational videos, safety instructions, and help, download the ‘Quantum
Aqua’ app.
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Product Type
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Environmental parameter control for aquarium
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Contents
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Deionised Water, Buffer Salts
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Brand
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Quantum Aqua
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