Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
VitaPet Pocket Rewards Puppy Treats -Chicken with Spinach and Carrots
Vitapet Pocket Reward Puppy Treats – Chicken with Spinach and Carrots are tasty, all-natural dog training treats. Formulated with real chicken as the first ingredient, these reward treats are slowly baked to lock in flavours and nutrients, allowing to provide your furry friend the best high-quality real meat treat. Enriched with natural nutrients and antioxidants and blended with spinach and carrots, these treats are a delicious and healthy choice for dogs.
The treats are made with the real cut of meat, with no carcasses or bones,making themideal for reinforcing your pup’s positive behaviour during early training stages. The pocket-sized format makes them easy to carry on walks, ensuring you always have reward treats for dogs within reach. These treats can be usedfor daily rewards when fed as per the guidelines.
These bone-shaped treats are an ideal treat option for puppies and small breeds, and a training reward for larger breeds. Furthermore, VitaPet Pocket Reward Treats offer a wholesome way to say “good boy” or “good girl” to dogs of all breeds, ages and sizes.
- Use as a reward or training aid, as part of a healthy diet.
- Should comprise no more than 10% of a dog’s daily energy requirement.
- Always make sure your dog has fresh, clean drinking water available.
- Feed only under supervision.
- Do not feed cats.
- Ideal for daily training rewards when fed according to the feeding guide.
Feeding Guide:
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Weight of Your Dog
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Maximum Treats/Day
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2-2.5kg
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2
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2.5-5kg
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3
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5-10kg
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5
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10-20kg
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7
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- High-protein treats made from real chicken with spinach and carrots
- Small, bite-sized and bone-shaped chews
- Made with a real cut of meat, without carcasses or bones
- Contains natural nutrients and antioxidants
- Perfect snack option for puppies and small dog breeds
- Ideal for training and rewarding good behaviour
- Suitable for all dog breeds and sizes
- Easy to carry, pocket-friendly pack
- Store in a cool and dry place.
- Keep out of reach of children and pets.
- Not to be fed to cats.
- This product contains an oxygen absorber sachet for product freshness - this may be harmful to dogs if eaten, please dispose of with care.
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Key Ingredients:
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Chicken meat, tapioca, vegetable glycerine, spinach, carrots, fibre cellulose, salt, natural
antioxidants
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Nutritional Analysis:
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Protein (min) 20%,
Fat (min) 1%,
Fibre (max) 4%,
Moisture (max)20%,
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Calorie Content (Calculated)
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254Kcal/100g,
1 treat = 11 kcal
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Brand:
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VitaPet
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Manufacturer:
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Masterpet
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