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Shipping Fee

A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.

Standard shipping charges based on the product weight and shipping location shall be applicable to these products.

The shipping fees will be calculated before checkout

Goods Returned to Sender

In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.

Change of Mind Returns

Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.

We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:

The product has been removed from its original packaging.
Labels or seals on the product have been tampered with or removed.
The product has clear signs of use, damage, or is soiled.
The product contains food or medication.
The end customer received the product more than 14 days ago.

Damaged or Incorrect Goods

Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.

We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.

Returning a Product

Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:

Returns, 1/106-108, Station Road, Seven Hills, NSW 2147

Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.

Product refunds will be credited to the original payment method used for the purchase.

Cancelling an Order

Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.

Greenies Original Dental Dog Treats

Greenies Original Dental Treats are palatable chews designed for daily use to maintain dental hygiene. The unique chewy texture of these delightful chews helps reduce plaque and tartar build-up and promotes clean teeth and strong gums. Suitable for dogs over 6 months of age, these treats aid in fighting bad breath.

Moreover, these chews are made with easy-to-digest soluble natural ingredients that are safe and easy to digest. Plus, added vitamins, minerals and other essential nutrients help improve overall health. These dog treats come in 4 packs (Teenie, Petite, Regular & Large) to cater to dogs of different sizes. With daily use, these delectable treats can support overall dental health.

How it works?

Greenies Original Dental Treats are made with high-quality natural ingredients that work together to maintain teeth health. These chewable treats have a unique chewy texture that cleans teeth and eliminates plaque and tartar to help maintain healthy gums. Plus, the formula removes bad mouth odours and freshens breath.

Weigh your dog beforehand to ascertain the right dosage
Give one Original Dental Treats per day
After administration, monitor your dog to ensure that the treat is adequately chewed without gulping
Ensure that fresh drinking water is always provided

Dosage:

Dog Size	Dog Weight	Treats to be Administered
Teenie	2-7 kg (5-15 lbs.)	One chew per day
Petite	7-11 kg (15-25 lbs.)	One chew per day
Regular	11-22 kg (25-50 lbs.)	One chew per day
Large	22-45 kg (50-100 lbs.)	One chew per day

Easy-to-administer original-flavour chewable treats
Unique texture helps fight plaque and tartar build-up
Facilitates fresh breath and good oral hygiene
Made with highly soluble ingredients for safe and easy digestion
Provides a balance of nutrition and taste for healthy treating
Contains vitamins, minerals, and nutrients to support overall health and well-being
Safe to use daily in dogs above 6 months of age, weighing at least 2 kg (5 lbs)
Available in 4 different packs to suit different-sized dogs

Ensure the chew is not directly gulped
Do not give to dogs less than 2 kg (5 lbs) or less than 6 months of age
Store in a dry place
Keep it far from the reach of kids and pets

Target species	Dogs
Mode of Administration	Oral
Nutritional Analysis	Crude protein (min.): 28.0%, Crude fat (min.): 5.5%, Crude fat (max.): 8.0%, Crude fiber (max.): 6.0%, Moisture (max.): 15.0%, Calcium (min.): 0.5%, Phosphorus (min.): 0.5%, Niacin (min.): 24 mg/kg, Calorie content (calculated): 2,996 kcal me/kg; 25 kcal me/treat
Active Ingredient	Wheat Flour, Glycerin, Wheat Gluten, Gelatin, Water, Powdered Cellulose, Lecithin, Natural Poultry Flavour, Dicalcium Phosphate, Calcium Carbonate, Potassium Chloride, Choline Chloride, Minerals (Magnesium Amino Acid Chelate, Zinc Amino Acid Chelate, Iron Amino Acid Chelate, Copper Amino Acid Chelate, Manganese Amino Acid Chelate, Sodium Selenite, Potassium Iodide), Fruit Juice Colour, Vitamins (Vitamin E Supplement, Vitamin B12 Supplement, D-Calcium Pantothenate [Vitamin B5], Niacin Supplement, Riboflavin Supplement [Vitamin B2], Vitamin A Supplement, Vitamin D3 Supplement, Biotin, Thiamine Mononitrate[Vitamin B1], Pyridoxine Hydrochloride [Vitamin B6], Folic Acid), Turmeric Colour.
Brand	GREENIES

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