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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Aristopet No Scratch Spray is a specially designed solution to control scratching behaviour in cats. The formulation discourages destructive scratching behaviour in your cat. Aristopet No Scratch Spray is a low-toxicity and effective formula that is herbal and made from an essential oil blend that dissuades scratching.
A mildly pleasant scent for people but offensive for cats, this spray helps to protect your furniture, rugs, carpets, and home from your cat’s claws. To further prevent your cat from scratching your furniture, use a scratch post to accommodate their natural instinct to scratch and claw in an appropriate place. You can also use Aristopet No Scratch Spray on the scratch post as an attractant if required.
How it works?
Fido’s Fresh Coat Spray is a combination of absorbent lanolin and silicone. This unique combination conditions and de-tangles your pet’s coat. The cologne base helps to leave the pet smelling great. It provides a finishing touch after hydrobathing.
Please Note:
Before applying to fabric, leather and carpet, test on an inconspicuous area for colour fastness and staining
Species: Cats
Mode of Administration: Topical
Ingredients: : A blend of essential oils
Manufacturer: Masterpet
Brand: Aristopet
I'd recommend this to my friends too
You do need to follow the instruction! Has slowed down and stop my cat from scratching my lounge!
My daughter can apply this on my pet
This product is fantastic. , as my cat will not use a scratch post, and she uses the carpet , so I was using another brand but I found it didn’t last that long ,so tried this and it is fantastic it lasts twice as long and she will run away when she smells it , hates it so 1 to me no points for Bella , thanks Aristopet you really work , and thank you Vetsupply it was 1/2 the price,than in stores which made it even better for me
I have used it when my kitty was very scratchy and she was not doing well. But it did the job for me.
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