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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
NAS Itchy Scratch Equine is the topical spray you’ve been looking for your horse’s itchy skin, mane, and tail. If your horse is suffering from rubbing, licking, biting, or scratching due to skin irritations, this spray is the ideal solution to help nourish and soothe the skin. It also soothes hives and dermatitis (rain scald).
The Itchy Scratch spray not only soothes itchy skin and treats hotspots, but it also removes malodour and oils that accumulate on the skin and pollute it. Its bitter taste deters your horse from further biting the skin and prevents worsening of the issue. The spray bottle allows direct aim on the pets’ skin to reduce further human contact, which may irritate their sensitive skin.
How does it work?
NAS Itchy Scratch Equine Spray is formulated with natural ingredients, including plant extracts like aloe vera juice and tea tree oil. It is a cortisone-free treatment that is suitable for the sensitive, moist, and itchy skin of horses, cattle, and livestock. Once applied, it penetrates the skin and gives a cooling effect to soothe the irritated skin. Moreover, it is designed to be used without the need to cover the skin after use. It is not photosensitive and does not react chemically when exposed to light and sunlight. This means you won't have to cover them up or worry about sunburn!
| Target Species | Horses, Sheep, Cattle, Livestock |
| Mode of Administration | Topical |
| Active Ingredients | Aluminum acetate, aloe vera juice, tea tree oil, golden seal |
| Manufacturer | Natural Animal Solutions (NAS) |
| Brand Name | Itchy Scratch |
No more scratching now
Absolutely loved the product
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