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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Pyohex Medicated Foam Shampoo is exclusively designed to remove dirt and scale and kill cutaneous microorganisms that primarily or secondarily cause dermatitis in dogs. It is highly beneficial for the treatment of superficial skin infections in dogs. Its broad and effective anti-septic action controls hot spots and bacterial dermatitis in dogs. The shampoo formulation effectively removes dirt and grime while degreasing skin, leaving the coat softened and moisturized. It kills bacteria and other micro-organisms responsible for various skin conditions. The Pyohex medicated foam-based antiseptic shampoo controls bacterial infection effectively and improves dog skin health.
How Does it Work?
The Dermacare anti-bacterial medicated shampoo contains the active ingredient chlorhexidine glucose. This ingredient works by binding to hair and entering the hair follicle through the hair shaft to eliminate bacteria. Chlorhexidine kills bacteria by breaking their cell membranes and cell contents. The surfactant base removes unwanted lipids that are produced by bacterial lipases and helps remove skin greasiness. Although, the product does not drain skin lipids essential for preventing transepidermal water loss which leads to skin infections.
Contraindications
| Target Species | Dogs |
| Mode of Administration | Topical |
| Ingredients | Chlorhexidine Gluconate |
| Manufacturer | Dermcare |
| Brand | Dermcare |
I was not sure about it but it did well
I would say you should try if you have a pet with lustrous coat
I have ordered one more for my lil one
Quality product and good service as always
Fabulous
A: Yes
A: No
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