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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
FURminator Sensitive Skin Ultra Premium Shampoo is specially formulated to provide relief for dogs with sensitive skin. Enriched with Calendula Extract and menthol, it offers a cooling sensation that helps reduce itching due to dry skin, while also strengthening and nourishing the skin and coat. This sensitive skin formula is uniquely crafted without parabens or chemical dyes, ensuring a gentle and thorough cleanse. Additionally, the OdorCapture 360 Technology eliminates the wet dog smell, leaving your furry friend smelling fresh and clean. As part of the FURminator Ultimate Hair Reduction System, this shampoo, when used with the FURminator Sensitive Skin Ultra Premium Conditioner, promotes healthy skin and coat. Simply wet the coat and apply the shampoo over the entire body, repeating the process as needed for best results. It is suitable for topical use on dogs over 6 weeks of age.
How it works?
FURminator Sensitive Skin Ultra Premium Shampoo is enriched with Calendula Extract and menthol to provide a cooling sensation for your dog's sensitive skin. This formula helps reduce itching due to dry skin, strengthens and nourishes the skin and coat, and is free from parabens and chemical dyes. The OdorCapture 360 Technology eliminates wet dog smell, leaving your pet smelling fresh.
| Target Species | Dogs |
| Mode of Application | Topical |
| Ingredients | Water, Thickening Agents, Conditioning Agents, Aloe Vera, Odor Neutralizing Agent,Chelating Agent, Ethylhexylglycerin, DL-Panthenol (Provitamin B5), Collagen, Keratin, Calendula Extract, Menthol,Surfactant, Sodium Hydroxide, Preservative,Vitamin E. |
| Brand | FURminator |
Will definetely buy this again
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