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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Prime100 SPT Duck Fillet Treats are soft, chewy, and irresistible dog treats that are manufactured in Australia with the goodness of Australian duck meat, potatoes, and peas. These high-quality delectable single-protein dog treats are made with whole duck meat and contain no mixed proteins, making them ideal for dogs that have food allergies or sensitivities. They are 100% free of bones, cheap fillers, artificial flavours and preservatives.
Prime100 Duck Fillet Treats come in a re-sealable bag to ensure your best buddy is presented with yummy treats that have the same freshness every time.
Treating Guide
| Dog size (kg) | Treats per day |
| 5 | ½ |
| 10 | 1 |
| 20 | 2 |
| 40 | 3 |
| Crude Analysis: | Protein 25% (min), Fat 14% (min), Moisture 20% (max), |
| Ingredients: | Whole Australian duck meat, potato, tapioca, pea fibre, treacle, mineral salts, natural smoke flavour |
| Calorie Content: | Energy 390kcal/100g |
| Manufacturer: | Prime100 |
These are surely one of the best and my dog's favourite treats. He goes gaga for them.
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