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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Raw Health Dry Dog Food Health and Vitality is specially formulated for adult dogs to support vitality and promote healthy aging. Crafted by a team of experts in pet nutrition and veterinary science, this unique recipe features single animal protein from Australian-sourced raw meat, ideal for dogs with sensitivities. Enhanced with linseed and sunflower oils, it delivers omega-3 and omega-6 fatty acids for a healthy, radiant coat. The kibble is infused with raw lamb, which is freeze-dried to preserve nutrients and offer a high-quality source of protein, vitamins, and minerals. Featuring the Pro’Age antioxidant blend, this grain-free formula protects cells from oxidative stress, helping maintain healthy weight and promoting overall wellness. With 16 essential vitamins and minerals, prebiotic fibre, and natural superfoods, it’s complete and balanced nutrition your dog needs to thrive.
Daily Feeding Guide:
| Dog Weight | Dry (Grams) | Dry (Cups) |
| 1 - 5 kg | 30 – 95 | ¼- ¾ |
| 5 - 10 kg | 95 – 155 | ¾ - 1¼ |
| 10 - 20 kg | 155- 265 | 1¼ – 2¼ |
| 20 - 30 kg | 265 – 360 | 2¼ - 3 |
| 30 - 40 kg | 360 – 445 | 3 – 3 ¾ |
| 40 - 50 kg | 445 – 525 | 3¾ – 4½ |
| 50 - 60 kg | 525 -600 | 4½ - 5 |
| 60 kg + | 600+ | 5+ |
| 1 standard metric cup (250ml) = 120g dry | ||
| Target species | Dog (Adult) |
| Product Type | Pet Food |
| Ingredients | Australian Kangaroo Meat, Dehydrated Australian Poultry, Peas, Lentils, Chickpea Flour, Pea Protein, Sweet Potato, Chicken Fat, Tapioca Starch, Dehydrated Australian Kangaroo, Freeze Dried Lamb, Chicken Digest, Carrot Fibre (NinjinFibre*), Linseed, Canola Oil, Salmon Oil, Salt, Potassium Chloride, Choline Chloride, Vitamins and Minerals, Superfood Blend (Tomato, Apple, Carrot, Pumpkin, Kale, Blueberries, Spinach, Cranberries), Antioxidant Blend (Pro'Age™), Natural Antioxidants, Yucca Schidigera Extract, Vitamin E. |
| Brand | Ivory Coat |
Guaranteed Analysis:
| Metabolisable Energy | 330 kcal / 100 g |
| Crude Protein | Min. 30.0 % |
| Crude Fat | Min. 13.0 % |
| Crude Fibre | Max. 6.0 % |
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