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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Neovela is a convenient, monthly spot-on treatment for cats and kittens. Neovela presents an affordable alternative for Revolution for cats, boasting the potent active ingredient Selamectin for cats found in both products. It is indicated for the prevention and control of fleas, mites, intestinal worms like hookworms and roundworms, and heartworms. It also protects cats from ear mites, biting lice, and flea allergy dermatitis. Moreover, it is a waterproof treatment, so there are no chances of the solution being washed off if your cat comes in contact with water.
Neovela for cats can be also used on rabbits. It treats ear mites, sarcoptic mange, and cheyletiellosis (Cheyletiella sp.) in rabbits.
How does it work?
Neovela is a topical flea, worm, and heartworm treatment for cats and kittens. When you apply it on your kitten, the selamectin present in it penetrates their skin and enters the bloodstream. Selamectin present in the bloodstream and tissues prevents heartworms. Selamectin that gets distributed into the skin from the bloodstream kills fleas, flea eggs, flea larvae, and other external cat parasites. Selamectin is also an antihelmintic, so it treats and controls intestinal worms like hookworms and roundworms as well.
Dosage and administration:
| Animal & Bodyweight | Pack | Tube Dose | Number of Tubes per Month |
| Puppies, Kittens, or Rabbits up to 2.5kg | Pink | 0.25ml | 1 |
| Cats and Rabbits 2.5kg-7.5kg | Blue | 0.75ml | 1 |
| For Cats over 7.5kg | Use an appropriate combination of tubes | ||
| Target Species | Cats and Kittens |
| Mode of Administration | Topical |
| Active Ingredients | Selamectin |
| Manufacturer | Neove Pharma Australia |
| Brand name | Neovela |
This has turned out the best buy for him
No doubt about its efficacy
It's a good replacement to the expensive one I was using before
Not going anywhere from now
Provides dual protection
A: Neovela for Dogs contains 120 mg/ml of selamectin whereas Neovela for Cats contains 60 mg/ml of selamectin.
A: There are no contradictions for the concurrent use of Neovela. We recommend consulting with a veterinarian prior to using these two treatments together.
A: Yes, NEOVELA (SELAMECTIN) FLEA AND WORMING FOR PUPPIES AND KITTENS (PINK) can be used on puppies under 2.5kg and NEOVELA (SELAMECTIN) FLEA AND WORMING FOR DOGS (PURPLE) is indicated for dogs weighing 2.5 to 5kg.
A: It is safe and effective to be used in cats and kittens over 8 weeks of age and older.
A: Yes, Neovela and Revolution both contain the same active ingredient Selamectin - an avermectin antiparasitic used topically to treat parasites in cats. Neovela offers the same parasite control comparable to Revolution at an affordable price.
MAX PET SUPPLIES PTY LTD. ABN: 86 603 803 738 © 2024 VetSupply.com.au - All Rights Reserved.
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