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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Inca Malaban Dog Flea & Tick Wash is an excellent solution to keep your dog parasite-free. This amazing solution helps in controlling ticks, fleas, and lice on dogs as well as cats. It can also be used in kennels and as a remedy for sarcoptic mange treatment in dogs. Moreover, the treatment also aids in the control of Red Mites in aviaries. It is not suitable for puppies and kittens under 3 months of age.
| Target Species | Dogs |
| Mode of Administration | Topical |
| Active Ingredients | Maldison |
| Manufacturer | Inca |
| Brand Name | Inca |
Best place to get my pet essentials
Doesn't create a mess and cleans my pet at the same time
Great price, fast delivery. We are on property so this is easy to mix up and spray the working dogs.
I am happy with the way this product has worked on my pet
Pretty much easy to use and does the job very well.
A: For flea protection, dilute 15ml of Malaban wash with 1L of water and use it to swab the animal. For sarcoptic mange and ticks, dilute 30ml of liquid with 1L of water and use it to swab the pet. The mixture can also be used to saturate the kennel area including cracks and crevices.
A: Yes, generally Malaban Wash is safe for most dogs however, if your dog has known allergies, consult a vet before using it.
A: Use this solution to swab the animal.
A: Swab the dog means that you should gently apply the diluted solution to the animal.
A: As long as this product is applied as directed on the bottle it should be safe to use according to the manufacturer.
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