Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
NORM Buffalo Liver Meal Topper for Dogs and Cats
NORM Buffalo Liver Meal Topper is a nutritious, freeze-dried powder designed to enhance your pet's diet. Made from 100% water buffalo liver, it provides a hypoallergenic option ideal for pets with sensitivities. Rich in protein, iron, zinc, and vitamins B6, B3, and B12, it supports overall health and vitality. Additionally, it’s packed with copper and vitamin A for eye health. This meal topper is perfect for adding to raw meals, Likimats, Kongs, freeshakes, banana splits and homemade treats. It’s easy to digest, making it a great choice for pets that prefer a powder over fresh liver. Developed by pet nutritionists and crafted from human-grade, Australian ingredients.
- Sprinkle a small amount on your pet’s meal as a topper.
- Adjust the quantity based on your pet’s size and dietary needs.
- Can also be used as an ingredient in homemade treats or enrichment activities.
- Feed as a part of a balanced diet or as a nutritional booster.
- Always provide fresh water alongside meals.
- Feed once a day or as recommended.
Feeding Guide:
- For Little Dogs under 10 kg: Half Teaspoon
- For Big Dogs over 10 kg: One Teaspoon
- Hypoallergenic, ideal for pets with sensitivities as buffalo is a novel protein
- Nutrient-rich, high in protein, iron, zinc, and vitamins B6, B3, and B12
- Supports eye health with copper and vitamin A
- Freeze-dried for easier digestion compared to fresh liver
- Versatile, perfect for mixing into raw meals, Likimats, Kongs, and homemade treats
- Low fat, supporting a balanced diet
- Made from raw, Australian water buffalo liver, human-grade quality
- Always introduce new meal topper gradually to monitor your pet’s tolerance.
- Ensure fresh, clean water is available alongside meals.
- Store in a cool, dry place to maintain freshness and quality.
- Do not exceed recommended feeding amounts to prevent overindulgence.
- Consult your vet before introducing if your pet has dietary restrictions or health concerns.
Target Species |
Dogs and Cats |
Product Type |
Pet Treat (Meal Topper) |
Key Ingredients |
Freeze dried buffalo liver |
Servings (per package) |
22 (serving size 5g) |
Typical Nutrition Information:
Typical per 100g Dry Matter |
Energy |
395kcal |
Protein |
69g |
Fat |
13g |
Carbohydrates |
13g |
Total Sugars |
0g |
Sodium |
<1% |