Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Specially designed for large breed puppies, this Ivory Coat Turkey & Brown Rice Large Breed Puppy Dry Food provides healthy nutrients to fuel your puppy as they grow. The main ingredient is Australian turkey, which is an excellent source of protein that helps to support muscles. Salmon oil is included for its fatty acid properties, which work to provide your puppy with healthy skin and a silky coat. Brown rice, oats, digestible peas, red lentils and beans all work together to promote good gut health and optimal digestion. Bursting with all the essential vitamins and minerals your large breed puppy needs, this turkey and brown rice dog food is the smart choice for growing puppies.
- Feed dogs as directed.
- Ensure clean fresh water is available all the time.
- Australian Turkey is the #1 ingredient
- Brown rice as #2 ingredient which is high in natural fibre to support bowel function
- Natural fibres for hairball control
- Controls odour
- Natural pre-biotic to support healthy digestion
Guaranteed Analysis
Metabolisable energy
|
3600 kcal/kg
|
Crude protein
|
min 26%
|
Crude fat
|
min 15%
|
Crude fibre
|
max 5%
|
Moisture
|
max 10%
|
Calcium
|
min 1.8%
|
Phosporus
|
max 1.6%
|
Omega-6
|
min 2.5%
|
Omega-3
|
min 0.5%
|
Ingredients:
Turkey meal, brown rice, chicken meal, red lentils and/or field peas, oats, poultry oil, palatant, beet pulp, linseed, salmon oil, canola oil, vitamins and minerals, salt, potassium chloride, chicory root inulin, taurine, natural antioxidant, yucca schidgera extract.
Manufacturer:
Ivory Coat
Brand:
Ivory Coat