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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s z/d Canine ULTRA Allergen-Free Canned Dog food is formulated with Hydrolysed protein technique for preventing and resolving food allergic reactions in dogs. It controls various skin problems and other health issues arising due to adverse reactions of food. With high amount of nutrients, it supports digestive system and resolves gastrointestinal signs in dogs. Nourishing skin health and improving coat sheen, z/d canine ULTRA Allergen-Free formula promotes wellbeing apart from boosting healthy immune system.
Feed Hill’s Canine Z/D Ultra Allergen-Free Canned Dog Food only after vet’s consent.
Recommended daily feeding quantities:
Adult maintenance - using 5.5 oz (156 g) can
| Weight of Dog | Amount per Day |
| 5 lb (2.3 kg) | 1 1/4 - 1 2/3 can |
| 10 lb (4.5 kg) | 2 - 2 2/3 can |
| 15 lb (6.8 kg) | 2 2/3 - 3 2/3 can |
| 20 lb (9.1 kg) | 3 1/4 - 4 1/2 can |
| 30 lb (14 kg) | 4 1/2 - 6 1/4 can |
| 40 lb (18 kg) | 5 1/2 - 7 2/3 can |
| 50 lb (23 kg) | 6 1/2 - 9 can |
| 60 lb (27 kg) | 7 1/2 - 10 1/3 can |
| 70 lb (32 kg) | 8 1/3 - 11 2/3 can |
| 80 lb (36 kg) | 9 1/4 - 12 3/4 can |
| 100 lb (45 kg) | 11 - 15 1/4 can |
Adult maintenance - using 13 oz (370 g) can
| Weight of Dog | Amount per Day |
| 5 lb (2.3 kg) | 1/2 - 2/3 can |
| 10 lb (4.5 kg) | 3/4 - 1 1/4 can |
| 15 lb (6.8 kg) | 1 - 1 1/2 can |
| 20 lb (9.1 kg) | 1 1/3 - 2 can |
| 30 lb (14 kg) | 2 - 2 2/3 can |
| 40 lb (18 kg) | 2 1/3 - 3 1/4 can |
| 50 lb (23 kg) | 2 3/4 - 3 3/4 can |
| 60 lb (27 kg) | 3 1/4 - 4 1/3 can |
| 70 lb (32 kg) | 3 1/2 - 5 can |
| 80 lb (36 kg) | 4 - 5 1/3 can |
| 100 lb (45 kg) | 4 2/3 - 6 1/3 can |
Average Nutrient and Calorific Value
Canned 943 kcal/kg (147 kcal/156g can, 349 kcal/370g can)
| Nutrient | Dry Matter% |
| Protein | 20.5 |
| Fat | 14.1 |
| Carbohydrate (NFE) | 55 |
| Crude Fiber | 5.2 |
| Calcium | 0.76 |
| Phosphorus | 0.6 |
| Sodium | 0.2 |
| Potassium | 0.68 |
| Magnesium | 0.052 |
| Omega-3 Fatty Acids Total | 0.48 |
| Omega-6 Fatty Acids Total | 3.9 |
Ingredients:
Water, Hydrolyzed Chicken Liver, Corn Starch, Powdered Cellulose, Soybean Oil, Dicalcium Phosphate, Calcium Carbonate, Potassium Citrate, DL-Methionine, Choline Chloride, Iodized Salt, Vitamin E Supplement, Taurine, Ascorbic Acid (source of vitamin C), L-Threonine, Zinc Oxide, Ferrous Sulfate, L-Tryptophan, Beta-Carotene, Thiamine Mononitrate, Copper Sulfate, Manganous Oxide, Niacin, Calcium Pantothenate, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Biotin, Calcium Iodate, Vitamin D3 Supplement, Riboflavin, Sodium Selenite, Folic Acid.
Manufacturer:
Hill’s
My vet said this will do the job and it indeed did
After using this product our dog have not had experienced any allergic reaction.
Really good canned food.
When choosing the food for my pal it is always tough to choose as he is sensitive towards food allergy. After reading the description and reviews, I opt this. The product does work in just few days. Results will surely amaze you like it do to me.
This product has been showing great effects in just weeks. Good bye skin problems, says my little friend PEAK!
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