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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet z/d Canine Original Skin/Food Sensitivities Dry food is specially formulated for dogs with food allergic problems. Allergen-free hydrolysed proteins in this feed give your pet relief from itching or other skin conditions caused due to allergies. This gentle formula supports digestive system and promotes gastrointestinal health. Rich in fatty acids, it helps promote skin and coat health. It provides complete nutrition for overall health.
Feed Hill's Prescription Diet z/d Canine Original Skin/Food Sensitivities Dry Food only after vet’s consent. Canine ULTRA Allergen Free formula is not recommended for puppies and pregnant or lactating dogs.
Recommended daily feeding quantities:
Adult maintenance
| Weight of Dog | Amount per Day |
| 5 lb (2.3 kg) | 1/2 cup (45 g) - 3/4 cup (65 g) |
| 10 lb (4.5 kg) | 7/8 cup (75 g) - 1 1/4 cups (110 g) |
| 15 lb (6.8 kg) | 1 1/4 cups (110 g) - 1 3/4 cups (155 g) |
| 20 lb (9.1 kg) | 1 1/2 cups (130 g) - 2 1/4 cups (200 g) |
| 30 lb (14 kg) | 2 cups (175 g) - 3 cups (265 g) |
| 40 lb (18 kg) | 2 2/3 cups (235 g) - 3 2/3 cups (325 g) |
| 50 lb (23 kg) | 3 cups (265 g) - 4 1/4 cups (375 g) |
| 60 lb (27 kg) | 3 1/2 cups (310 g) - 5 cups (440 g) |
| 70 lb (32 kg) | 4 cups (350 g) - 5 1/2 cups (485 g) |
| 80 lb (36 kg) | 4 1/3 cups (380 g) - 6 cups (530 g) |
| 100 lb (45 kg) | 5 1/4 cups (460 g) - 7 1/4 cups (640 g) |
Average Nutrient and Calorific Value
Dry 3724 kcal/kg (327 kcal/cup)
| Nutrient | Dry Matter |
| Protein | 21.10% |
| Fat | 15.40% |
| Carbohydrate (NFE) | 55.70% |
| Fibre (crude) | 2.30% |
| Moisture | - |
| Calcium | 0.70% |
| Phosphorus | 0.55% |
| Sodium | 0.35% |
| Potassium | 0.80% |
| Magnesium | 0.06% |
| Omega-3 fatty acids | 0.48% |
| Omega-6 fatty acids | 4.01% |
| Taurine | 1,207 mg/kg |
| Vitamin A | 23,043 IU/kg |
| Vitamin D | 913 IU/kg |
| Vitamin E | 750 mg/kg |
| Vitamin C | 125 mg/kg |
| Beta-carotene | 1.6 mg/kg |
Ingredients:
Corn Starch, Hydrolyzed Chicken Liver, Soybean Oil, Powdered Cellulose, Calcium Carbonate, Dicalcium Phosphate, Lactic Acid, Glyceryl Monostearate, Potassium Chloride, Iodized Salt, Choline Chloride, DL-Methionine, vitamins (Vitamin E Supplement, L-Ascorbyl-2-Polyphosphate (source of Vitamin C), Niacin Supplement, Thiamine Mononitrate, Vitamin A Supplement, Calcium Pantothenate, Biotin, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Riboflavin Supplement, Folic Acid, Vitamin D3 Supplement), minerals (Ferrous Sulfate, Zinc Oxide, Copper sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), Taurine, Mixed Tocopherols for freshness, Natural Flavors, Beta-Carotene
Manufacturer:
Hill’s
Suits my sensitive baby
Quick delivery and cheapest online
I'm very much definite that I'm going to ordered it again.
Healthy, tasty, and super good. Special diet for my dog.
Diet is really good for the skin.
A: Please ask your VET
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