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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Royal Canin Instinctive 7+ Gravy Cat Food is specially designed wet food to fulfil all the nutritional needs of adult cats over 7 years of age. It comes in the form of thin slices in delicious gravy. The delicious cat food supports vitality with the help of an exclusive antioxidant complex. The diet is formulated to match the optimal Macro Nutritional Profile instinctively preferred by adult cats. Additionally, the cat food comes with adapted phosphorus content to support your cat’s healthy kidney function and support renal health. The diet is also available in the form of a succulent jelly to cater to the cat’s individual preference.
Feeding Guide:
| Cat's weight | Wet pouches only per day | Wet + dry food per day |
| 3 kg | 2+1/4 pouches | 1 pouch + 26 g dry food |
| 4 kg | 3 pouches | 1 pouch + 36 g dry food |
| 5 kg | 3+1/4 pouches | 1 pouch + 45 g dry food |
| 6 kg | 3+3/4 pouches | 1 pouch + 54 g dry food |
| Target Species | Cats |
| Breed Size | Adult Cats over 7 Years Old |
| Product Type | Wet cat food |
| Ingredients |
Meat and animal derivatives, cereals, vegetable protein extracts, derivatives of vegetable origin, minerals, various sugars, molluscs and crustaceans Additives (per kg): Vitamin D3: 320 IU, E1 (Iron): 3 mg, E2 (Iodine): 0.3 mg, E4 (Copper): 2.3 mg, E5 (Manganese): 0.8 mg, E6 (Zinc): 8 mg |
| Brand | Royal Canin |
Analytical Constituents:
| Protein | 10.5% |
| Fat Content | 2.5% |
| Crude Ash | 1.1% |
| Crude Fibres | 1.4% |
| Moisture | 80.5% |
| Phosphorus | 0.15% |
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