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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Aquadent FRESH is an oral hygiene additive for dogs and cats. This special formulation helps in control of plaque to decrease bad breath. This highly palatable water additive aids in maintaining dental health in dogs and cats. The oral formulation keeps gums healthy, stops bad breath and controls plaque and tartar formation. Made with an innovative blend of 3 natural ingredients, Aquadent FRESH is an advanced formulation for oral hygiene in pets. Formulated by veterinary dental specialists, it is safe for dogs and cats. With proven palatability, Aquadent FRESH is easily accepted by pets with no reduction in water consumption.
How does it work?
Aquadent FRESH is a specially designed additive for dogs and cats. Made with three special ingredients, it helps in promoting dental health. The active ingredient Inulin is a natural prebiotic that addresses the digestive causes of bad breath. The other ingredient pomegranate is an antioxidant which helps in keeping gums healthy. Erythritol – the key ingredient leaves the mouth fresh and stops bad breath.
| Target Species | Dogs/Cats |
| Mode of Administration | Oral |
| Active Ingredients | Inulin, Pomegranate, Erythritol |
| Manufacturer | Virbac |
| Brand Name | Virbac |
They sent them pretty quick
Aquadent fresh worked like charm. My Lucy doesn't have the bad breath issue anymore
I love the way my pet has adopted to this product
Our dogs like this product added to their water, & we have noticed their breath is much improved.....win/ win!
My dogs bad breath has been a real turn off. He accepted the additive in his water without any problems and there is a definite improvement after a couple of weeks.
A: It is recommended to discard any treated water that has not been consumed within 24 hrs.
A: 25L (Litre). It is recommended to be used 5ml in 500ml of fresh drinking water for Dogs.
A: It is recommended for all dogs and cats over 6 months of age.
A: It helps encourage healthy teeth and gums by controlling plaque.
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