Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Company of Animals Coachi Tricks Whizzclick Whistle for Dogs
The Coachi Tricks Whizzclick Dog Whistle is a dog training accessory that combines two useful training tools in one device: a clicker and a whistle. Designed to make dog training easier, more convenient, and more consistent, the Whizzclick Whistle helps in recall training as well as distance training.
The clicker helps with clicker training, in which a clear clicking sound marks the exact moment a dog performs the correct behaviour, followed by a reward such as a treat. The dog training clicker produces clear sounds, while the whistle produces a single, clear tone that carries well in open spaces.
The dog clicker whistle also comes with a fully adjustable, reflective lanyard that can be worn around the neck or wrist, allowing the user to adjust it to a comfortable length and keep the training tool easily accessible. It is suitable for dogs and puppies 8 weeks and older. Make dog and puppy training easier with the two-in-one Coachi Tricks Whizzclick Dog Whistle.
Dimensions:
Whistle: 8 cm, Lanyard: 40 cm
- Use consistently to train your dog and improve recall training.
- Use the whistle consistently as a recall cue.
- Use the clicker to mark a desired behaviour, followed immediately by a reward.
- Practise regularly in a safe environment with gradually increasing distractions.
- 2-in-1 tool for whistle and clicker training
- Features a whistle for recall training and a clicker for reward training
- Suitable for retrieval, obedience, recall, distance, and clicker training
- Produces a single, clear tone to help deliver consistent training signals
- Helps standardise commands when multiple people train or walk the same dog
- Lightweight and compact design makes it easy to carry in a pocket or treat bag
- Includes a fully adjustable lanyard for convenient access and a secure fit
- Reflective lanyard improves visibility in low-light conditions
- Suitable for puppies and adult dogs aged 8 weeks and older
- Read the product label before use.
- Always supervise your pet while playing.
- Avoid excessive sound close to your pet’s ears.
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Target Species
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Dogs
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Product Type
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Dog Training Whistle with Clicker
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Brand Name
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Company of Animals
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