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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Zealandia Duck Pate for Adult Dogs provides complete and balanced nutrition with natural, high-quality ingredients. Crafted from succulent, free-run duck, this pate is free from growth hormones and antibiotics, slow-cooked in a savoury broth for exceptional taste and nourishment. Made in New Zealand, it features 95% meat, including lamb organs and NZ green mussels, ensuring optimal health benefits. With deboned duck as the primary ingredient, it supports digestion with enzyme-rich green lamb tripe, joint health with NZ green-lipped mussels, and skin and coat care with salmon oil rich in Omega 3 and Astaxanthin. This grain-free formula is free from added flavourings, preservatives, carrageenan, and BPA, delivering pure, wholesome nutrition.
Daily Feeding Guide (recommended):
| Adult Dog | Size (kg/lbs) | Cans/Day |
| Toy | 2.5/5.5 | 1 |
| 5/11 | 2 | |
| Small | 10/22 | 3 |
| This serves as a guide only. Feeding amount depends on your pet’s breed, size and level of activity. | ||
| Target Species | Dogs |
| Product Type | Dog Food |
| Key Ingredients | Duck, Water Sufficient for Processing, Lamb, Lamb Liver, Lamb Lung, Lamb Green Tripe, Lamb Heart, Lamb Kidney, New Zealand Green Mussels, Lamb Plasma, Dried Yeast, Calcium Carbonate, Salmon Oil, Guar Gum, Agar Agar, Potassium Chloride, Taurine, Choline Chloride, Iron Proteinate, Zinc Glycine Complex, Niacin Supplement, Alpha-Tocopherol Acetate, Sodium Selenite, Manganese Proteinate, Copper Glycine Complex, Thiamine Mononitrate, Calcium Pantothenate, Riboflavin, Pyridoxine Hydrochloride, Vitamin A Acetate, Biotin, Vitamin B12 Supplement, Calcium Iodate, Folic Acid, Cholecalciferol. |
| Calorie Content (calculated) | 1157 kcal ME/kg, 214 kcal ME/can |
| Brand | zealandia |
Guaranteed Analysis:
| Crude Protein (Min) | 9.2% |
| Crude Fat (Min) | 5.4% |
| Crude Fibre (Max) | 0.8% |
| Crude Ash (Max) | 3.0% |
| Moisture (Max) | 78.0% |
| Carbohydrates | 1.80% |
| Calcium (dry matter basis) | 2.30% |
| Phosphorus (dry matter basis) | 1.25% |
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