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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
BlackHawk jerky beef straps is a healthy way to reward your dog. Made with farm fresh meat, these high-quality treats comprise 100% Australian meat considering the vitality of your pet's health. The treat is shaped with hand-picked, human-grade ingredients that provide your dog with all the goodness of nature. Each treat is roughly 80mm long and 15mm wide that makes it ideal for medium to large dogs over 12 months of age. The formula is carefully oven- dried to make sure your dog does not miss out on the taste and nutrition as our primary aim remains to provide your loved child with the very best.
These jerky treats have been crafted with the health and vitality of your dog at heart. Made from responsibly sourced, human-grade local ingredients in regional Australia, they deliver nature’s goodness from the paddock to your best friend.
Fresh from the farm, prime meats are hand-selected, cut and slowly oven-dried to lock in nutrients and flavour, so you can feel confident you’re giving your dog a tasty treat that’s packed with nature’s goodness.
From the paddock to your best friend.
Just like premium Jerky for humans, Black Hawk Jerky Treats for dogs, once opened, need to be stored in the refrigerator to maintain quality, taste and freshness and consumed within ten days.
Black Hawk Beef Jerky Straps are approximately 80mm long and 15mm wide. The result is a high-quality treat ideal for medium to large dogs over 12 months of age.
Feeding Guidelines:
BlackHawk jerky beef straps consists a maximum of 10% of a dog's daily energy requirement. They can be given under observation as a treat or a reward post training sessions. Here is the feeding guide for an active, healthy dog.
| DOG WEIGHT | MAXIMUM STICKS PER DAY |
| Up to 5 kg | 1 Strap |
| 5-10 kg | 2 Straps |
| 10-20 kg | 3 Straps |
| 20-30 kg | 4.5 Straps |
| 30 kg and above | 5.5 Straps |
Storing Instructions:
Nutritional Analysis
| Nutrient | Percentage Value |
| Protein (min.) | 26% |
| Fat (min.) | 15% |
| Fibre (max.) | 10% |
| Moisture (max.) | 28% |
| Calorie Content (calculated) | 275 kcal/100g, 1 treat=28 kcal |
Ingredients:
Grass fed Australian beef, vegetable glycerine, salt, natural sugar, tapioca-maltodextrin, apple cider vinegar, ginger, tapioca, sunflower oil, cinnamon, yeast, acerola cherries, natural antioxidants.
Manufacturer:
Masterpet
Brand:
BlackHawk
I'll recommend this treats to every pet lover
My dog was eating properly for few weeks, after buying beef flavoured straps, he loves his meals
My dog absolutely devours them!
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