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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Fidos Flea Shampoo is an innovative formulation that comes in body wash form for treating fleas and lice on dogs and cats. This special, soap-free shampoo along with cleansing eliminates fleas and promotes a soft lustrous coat. Its non irritant effect is gentle on sensitive pet skin and leaves pet refreshing and smelling pleasant.
It can be safely used as a general grooming shampoo if pet already on long term flea and tick control. The shampoo is safe to use at any age but for very young (under 12 weeks) puppies and kittens just wet lightly with the diluted solution and towel dry well afterwards. It is also safe to use on pregnant or whelping bitches. Protect your pets from fleas and ticks while keeping their coat clean and healthy with Fidos Flea Shampoo.
How does it work?
Fido’s Flea Shampoo for Dogs and Cats contains natural pyrethrins that have natural cholinesterase activity. It acts on insect by slowly deactivating its sodium channel leading to hyperexcitation followed by convulsion and death. This ingredient is slightly compounded with piperonyl butoxide which offers repellant action and prevents flea attack. Please note that the Fido’s Flea Shampoo does not control the paralysis tick.
| Target species | Dogs and cats |
| Mode of application | Topical |
| Key Ingredients | Pyrethrins Piperonyl Butoxide |
| Manufacturer | Mavlab |
| Brand | Fido |
My doggy was suffering from fleas and lice since last few weeks. I tried every flea preventive treatment but nothing worked. In the end, one of my friends suggested me to try this product. The great thing is that now my furry pal is free from fleas and lice. It is pleasant on the skin and leaves a refreshing fragrance. Thank you!!!
Found Fidos flea shampoo easy to use & effective also has a nice smell.
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