Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Nootie Ear Cleaning Wipes with Salicylic Acid
Nootie Ear Cleaning Wipes with Salicylic Acid provide a simple and effective way to keep your pet’s ears clean and healthy. Infused with salicylic acid, these wipes help prevent the growth of bacteria and yeast, reducing the risk of ear infections. The soft, gentle wipes effectively remove dirt, debris, and wax build-up while deodorizing with a refreshing fragrance. Ideal for daily use, they are formulated without parabens, SLS, or harsh chemicals, making them safe for dogs and cats of all ages. The wipes are pH balanced, cruelty-free, and vegan-friendly. They leave your pet’s ears fresh and clean. Safe to use alongside topical flea and tick treatments.
Available in three delightful scents: Cucumber Melon, Japanese Cherry Blossom, Sweet Pea & Vanilla.
- Use as often as needed to maintain clean ears.
- Gently rub the base of the ear to loosen debris.
- Wipe the interior of the ear flap with a fresh wipe.
- Discard wipe after each use.
- Avoid inserting the wipe deep into the ear canal.
- Use a new wipe for each ear to prevent cross-contamination.
- Wash hands after use.
- Cleans dirt, debris, and wax build-up
- Helps prevent bacterial and yeast growth
- Maintains a healthy, dry ear canal
- Deodorizes and eliminates ear door
- Provides a long-lasting fresh scent
- Gentle and non-irritating formula
- pH balanced for dogs and cats of all ages
- Free from parabens, SLS, harsh chemicals, or dyes
- Safe for use with topical flea and tick treatments
- Convenient and easy-to-use wipes
- Cruelty-free and vegan-friendly
- For external use only
- Do not insert wipes deep into the ear canal
- Discontinue use if irritation or redness occurs
- Keep out of reach of children
- Store in a cool, dry place
- Dispose of used wipes properly
| Target Species |
Dogs, Cats |
|
Product Type
|
Pet Ear Wipes |
| Dimensions (approx): |
5" X 6" |
| Ingredients |
Purified Water, Propylene Glycol, Octylphenol Ethoxylate, SDA-40B Alcohol, Phenoxyethanol, Sodium Dioctyl Sulfosuccinate, Fragrance, Benzoic Acid, Salicylic Acid
|
|
Brand
|
Nootie |
Popular Brands
