Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Nature’s Key Green Lipped Mussel Oil
Green Lipped Mussel Oil is a natural anti-inflammatory supplement for Dogs. Green Lipped Mussel (Perna Canaliculus) from New Zealand contains over 30 different types of omega-3 fatty acids with their anti-inflammation effects being known
to be 150-fold more effective than that contained within fish. It provides vitamins A, B, D3, and E, and minerals like calcium, magnesium, zinc, manganese, selenium, and phosphorous. Green Lipped Mussel Oil also contains 18 different types
of amino acids.
The supplement provides exceptional joint care and reduces the symptoms of arthritis including joint aches, pain, stiffness, inflammation etc. This 100% natural treatment also supports flexibility and the general wellness of your dog. Green Lipped
Mussel Oil does not contain any added sorbitol, sulfite, gluten, sweeteners, synthetic fragrances, flavours, milk, wheat, colours, yeast, or GMOs.
- For dogs less than 9kg: 1 capsule
- For dogs up to 22kg: 1-2 capsules
- For dogs over 22kg: 2-4 capsules
- Add the capsule directly to the food or tear the capsule and mix its contents into the food.
- Natural anti-inflammatory capsule
- Contains NZ green lipped mussel
- 100% human grade
- Contains over 30 types of omega 3s
- Reduces the symptoms of arthritis
- Reduces mild joint aches and pain
- Decreases joint stiffness and inflammation
- Supports joint health and flexibility
- Natural treatment of arthritis
- No need for a rest period
- Free from grains, sweeteners, and flavours
- Store below 25°C, away from direct sunlight.
- Not recommended for dogs with seafood allergies.
- The safety of the product has not been tested in pregnant or lactating animals.
- If symptoms persist, consult your vet.
Target Species |
Dogs |
Mode of Administration |
Oral |
Ingredients: |
Green lipped mussel oil - 50mg Equiv. GLM, fresh - 6250mg Olive oil – 105mg Natural Vitamin E – 0.225mg
|
Brand: |
Nature’s Key |