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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
One of the popular generic heartworm preventive – Valuheart is an effective solution for the prevention of dangerous infection of heartworm parasite. This oral tablet helps to kill immature heartworm larvae and remove them before it infects dog. It prevents heartworm parasite from attacking dogs and protects them fatal heartworm infection. Safe to use in puppies of 6 weeks of age and above, Valuheart is also suitable to use in breeding and pregnant dogs. It is safe to use in all breeds and sizes of dogs.
How does it work?
Valuheart is a widely used heartworm prevention product for over 10 years. It contains an active ingredient Ivermectin. This ingredient attacks heartworm larvae and eliminates the parasites that infect the dog. It prevents heartworm disease caused by the parasitic worm Dirofilaria Immitis in dogs. This monthly tablet controls and prevents heartworm re-infestation and protects dog health.
Dosage
| Dog Size | Package Color | Dog weight | Dosage |
| Small | Blue | <= 10 Kg | 1 tablet per month |
| Medium | Green | 11-20 Kg | 1 tablet per month |
| Large | Gold | 21-40 Kg | 1 tablet per month |
Note:- In case of dogs weighing more than 40 kg administer a combination of tablets.
Contraindications
Warning
Caution: Collies including Border Collies and other breeds have genetic intolerance towards Ivermectin. Those pet owners with Collies and other susceptible breeds should look for alternatives to Ivermectin for the treatment of parasites.
| Target species | Dogs |
| Mode of administration | Oral |
| Active Ingredients | Ivermectin |
| Manufacturer | Value Plus |
| Brand Name | Valuheart |
It perfectly suits our budget and does the job
The tablets came fast and were needed urgent . Great product and service
My dog doesn't do well on commercial drugs. She's thriving on Naturopathic medicine., But I also wanted something simple and well proven as a back up. Ivermectin has been around for decades with an extensive history for many different species and has a wide safety margin. Glad I have returned to it with this particular dog.
My husband said we'll stick to it from now on
Its been a wonderful experience using it
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