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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Nuheart is a generic heartgard alternative for the prevention of heartworms in canines. This monthly treatment has the same effectiveness due to the same ingredient at the same dose rate as the Heartgard brand. The meat-flavoured tablets are easily accepted by dogs. By eliminating heartworm larvae from dogs, Nuheart protects dogs from the dangerous heartworm disease.
How does it Work?
Nuheart contains the same ingredient Ivermectin as Heartgard. It is effective in preventing heartworms larvae to fully develop into adult heartworms. The ingredient eliminates the heartworm larvae that infect the dog during the previous month. Thus, Nuheart heartworm tablets prevent heartworm disease caused by the parasitic worm Dirofilaria Immitis in dogs.
Dosage
| Packet colour | Dog Weight | Dog Size | Dosage |
| Blue | Up to 11 kg | Small | 1 tablet once a month |
| Green | 12- 22 kg | Medium | 1 tablet once a month |
| Red | 23-45 kg | Large | 1 tablet once a month |
| Yellow | Over 45 kg | Extra Large | Combination of the tablets |
Contraindications
Warning
Caution: Collies including Border Collies and other breeds have genetic intolerance towards Ivermectin. Those pet owners with Collies and other susceptible breeds should look for alternatives to Ivermectin for the treatment of parasites.
| Target Species | Dogs |
| Mode of Administration | Oral |
| Active Ingredient | Ivermectin |
| Manufacturer | Pharmachem |
| Brand | Nuheart |
Nuheart is the most economical option to protect our baby against heartworms.
Nuheart is cost-effective, efficient that works tremendously well on both our animals.
With Nuheart, I don't need to spend hundreds of dollars for their heartworm protection.
Heartworm protection is made easy and affordable with Nuheart.
Valuheart saves me money and works as effectively as other heartwormers do.
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